OEM Technical Support and Warranty Service

The contract pertains to post-delivery technical support, maintenance, and warranty services for a reverse osmosis system, to be performed in compliance with the original equipment manufacturer’s terms and conditions. It ensures ongoing operational reliability of the system through timely troubleshooting, preventive maintenance, and warranty claim resolution, all aligned with OEM specifications and service standards. The work is to be delivered under a subcontract arrangement, with performance expected to meet the technical and service levels defined by the manufacturer. This opportunity was posted on May 7, 2026, with a response deadline of May 15, 2026, at 4:00 PM. It falls under NAICS code 811212, which covers other commercial and industrial machinery and equipment repair and maintenance. The contracting agency is the Department of Veterans Affairs, specifically the 245-NETWORK Contract Office 5, and while no specific location for performance is provided, the services are intended to support VA operations requiring reliable water purification systems. The contract does not specify any set-aside status and is open to qualified subcontractors capable of delivering OEM-compliant technical services.