Okta Renewal - 2026-2027

The contract pertains to the renewal of Okta subscription licenses for the County of San Mateo, California, covering a one-year period from July 21, 2026, to July 20, 2027, with a total estimated value of $549,964.00. The solicitation, numbered 2026-IFB-00460, was posted on May 27, 2026, and responses are due by June 9, 2026. The procurement is classified under NAICS code 518210 for Data Processing and Related Services and is aimed at renewing existing identity and access management services, including adaptive multi-factor authentication, single sign-on, universal directory, lifecycle management, and a Gold Package Support Services Plan, all delivered electronically without physical media. Pricing is firm and based on unit quantities for each license type, with no option years or extensions allowed. The award will be made to the lowest responsive and responsible bidder, following a Lowest Price Technically Acceptable (LPTA) evaluation model where price is the sole determining factor. Performance is to occur at the County’s designated location in Redwood City, California, with final delivery and acceptance occurring at the County’s facility. Bidders must provide a current UEI from SAM.gov, confirm Active status, and self-certify under San Mateo County’s Local Preference Ordinance, submitting related documentation such as OSDS certification or IRS Form 990 if claiming small or micro-business status. Additional requirements include certification as an Okta Authorized Channel Partner, compliance with comprehensive insurance mandates of $1 million per occurrence and $2 million aggregate liability, cyber and E&O coverage with A- VII rated insurers, and strict confidentiality and data protection obligations extending to subcontractors. The contractor must indemnify the County indefinitely for claims arising from contract performance, maintain audit rights for five years post-payment, and ensure secure data disposal upon termination. All software must be new, fully supported for the duration of the contract, with no notice of discontinuation within 12 months of delivery. No federal FAR clauses are incorporated, and the contract relies on county-level terms and conditions including strict non-waiver, no conflict of interest, and no subcontractor exemption clauses. No COR, COTR, payment office, or accounting codes are specified, and the contract does not require specific labeling, barcoding, or military standards.