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On-Site System Optimization and Preventive Maintenance

Open
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, titled On-Site System Optimization and Preventive Maintenance, is issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj. The project requires the performance of two annual on-site visits to the Cleveland VA Medical Center to support the LiveData PeriOp Manager. The scope of work includes conducting system health checks, preventive maintenance, performance optimization, and comprehensive configuration reviews to ensure operational efficiency. The opportunity is designated as a Total Small Business Set-Aside under NAICS code 811212. It was posted on October 23, 2025, and is managed by the Technology Acquisition Center Nj. This engagement focuses on maintaining the technical integrity and optimal performance of critical healthcare management software within the VA medical facility.

General Info

VA subcontract for annual on-site system optimization and maintenance at Cleveland Medical Center.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

NJ

Set-Aside

SBA

Documents

This scope was carved out of 36C10B26Q0004.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA10--DSS Vista integrated LiveData PeriOp Manager (VA-25-00093205)

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Conduct two annual on-site visits to perform system health checks, preventive maintenance, performance optimization, and configuration reviews for the LiveData PeriOp Manager at the Cleveland VA Medical Center.

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The Department of Veterans Affairs Technology Acquisition Center is seeking information for a new task order to provide an integrated digital solution featuring Qualtrics FedRAMP survey services and Sestek KnowVU Virtual Agent capabilities. This solution will support up to 5,400 Orlando VA HCS users and employees, encompassing implementation and integration with VA Orlando systems and third-party APIs, survey-related support, and a large language model capacity of up to one billion tokens per contract year. The project is structured with one 12-month base period and four optional 12-month extension periods, with performance conducted remotely within an approved FedRAMP-authorized boundary. Compliance requirements are stringent, requiring adherence to FedRAMP, FISMA, and the VA Technical Reference Model. The contractor must ensure all data is transmitted via VA-approved cryptographic modules and maintain strict confidentiality of medical records under Title 38 U.S.C. § 5705 and § 7332. Key deliverables include a System Security Plan, implementation diagrams, and monthly license reports. Additionally, the contractor must provide a signed Statement of Attestation prior to any AI implementation and utilize tamper-evident packaging for any IT hardware deliveries. This effort is currently in the Request for Information stage for planning purposes, with a focus on identifying capable vendors, particularly certified SDVOSBs.
Other Computer Related Services

POSTED

4 days ago

DEADLINE

in 3 days
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Earlier notices in this NAICS code

Posted before this notice, open and closed

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