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This Government Contract opportunity from Wisconsin was posted on July 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Maintenance and Help Desk Support

Closed
State & Local

Contract Overview

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The contract seeks ongoing maintenance and help desk support focused on Tier 1–2 technical assistance for hardware and software issues, with particular attention to lock malfunctions, access errors, and user troubleshooting, requiring rapid response capabilities to ensure minimal disruption. Support must be delivered efficiently to address day-to-day operational incidents across the University of Wisconsin System, ensuring system availability and user productivity. Submitted bids are due by July 28, 2025, and the opportunity is classified as a subcontract under NAICS code 811212, which corresponds to electronic and other security system services. The solicitation is posted by the Wisconsin office of the University of Wisconsin System and is accessible through the designated public bidding portal, but no specific point of contact, place of performance details, or set-aside provisions are provided in the published data.

General Info

Tier 1–2 technical support for hardware, software, lock, and access issues with rapid response required.

Documents

This scope was carved out of 2026-GRBALL-01045-RFB.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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ESports and Union Rental Box Bid

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyUniversity of Wisconsin System
ContactsNo contacts available
OfficeN/A
Organization / AgencyUniversity of Wisconsin System
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for hardware and software issues, including lock malfunctions, access errors, and user troubleshooting with rapid response.

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