Ongoing Maintenance & Technical Support

The contract seeks a subcontractor to provide ongoing field maintenance and technical support for deployed surveillance systems across Texas, with responsibilities including on-site repair, troubleshooting, software updates, and replacement of faulty components. This work is critical to maintaining the operational integrity of surveillance infrastructure used by the Texas Department of Criminal Justice and must be performed reliably and promptly across all designated locations in the state. The solicitation is open for bids through August 14, 2026, and falls under the NAICS code 811212 for electronic equipment repair and maintenance. The contract is classified as a subcontract with no set-aside provisions, indicating it is open to all qualified entities regardless of business size or ownership status. While specific performance locations are not detailed, work is expected to occur wherever surveillance systems are installed throughout Texas, requiring flexible and responsive service capabilities. The Texas Department of Criminal Justice is the contracting agency, and bidders must ensure compliance with all technical and service requirements specified in the solicitation to be considered for award.