Ongoing Technical Support & Help Desk

The contract seeks a vendor to provide ongoing Tier 1 and Tier 2 technical support services during standard school hours, covering help desk operations, troubleshooting of hardware and software issues, and routine system maintenance for both staff and students within the Bibb County Board of Education district. Support must be responsive and reliable, ensuring minimal disruption to educational activities and maintaining the functionality of technology systems critical to daily school operations. The vendor will be expected to deliver these services onsite or remotely as needed, with a focus on timely resolution of incidents and proactive system upkeep. This is a subcontract opportunity under NAICS code 541519, with a response deadline of July 6, 2026, at 1:00 PM. The solicitation was posted on June 24, 2026, and is issued by the Georgia-based Bibb County Board of Education. No set-aside preferences are indicated, and the place of performance is not specifically defined beyond the agency’s jurisdiction. Interested parties must submit offers by the stated deadline through the official state procurement portal linked in the solicitation details.