This Government Contract opportunity from Oregon was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support and Help Desk Services

Closed

State & Local

Submission Closed06/13/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract calls for the provision of ongoing Tier 1 and Tier 2 technical support services following system go-live, encompassing user assistance, issue troubleshooting, system monitoring, and the implementation of minor enhancements. Support must be delivered to ensure continued system stability and user productivity, with a focus on timely resolution of incidents and proactive identification of potential issues. The services are intended to sustain operational efficiency after initial deployment and require responsiveness, technical expertise, and clear communication with end users. The solicitation is designated as a subcontract under NAICS code 541519 and is posted by the Oregon agency under Contracts and Procurement. Responses are due by June 13, 2026, with performance expected to be conducted primarily in Salem, Oregon, at the ZIP code 97301. The contract does not specify a set-aside classification or point of contact, and interested parties must access the full opportunity details through the provided Oregon state procurement portal link.