This Government Contract opportunity from Texas was posted on June 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Ongoing Technical Support & Maintenance Services
Contract Overview
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AI Contract Overview
The contract entails providing ongoing Tier 2 and Tier 3 technical support for REMISOL Advanced, a critical health information system deployed across state health facilities in Texas. This includes comprehensive software updates, timely bug fixes, and round-the-clock incident response to ensure uninterrupted system functionality and patient care continuity. The support services must be available 24 hours a day, seven days a week, to address emergencies and operational disruptions promptly. The contract is structured as a subcontract under the Health and Human Services Commission, with performance expected to align with state health infrastructure needs and regulatory standards. The solicitation was posted on June 29, 2026, with a strict response deadline of June 30, 2026, indicating an urgent procurement timeline. The North American Industry Classification System code 541519 categorizes this as other computer related services, emphasizing the specialized technical expertise required. All services are to be delivered remotely or on-site as needed within Texas state health facilities, with no set-aside provisions specified.
General Info
Agency
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of HHS0016453_V6.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
REMISOL Advance Software Services
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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