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This Government Contract opportunity from Government of Canada was posted on June 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

OpenText Core User Training & Technical Support

Closed
International

Contract Overview

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The contract entails delivering comprehensive user training, developing detailed documentation, and providing Tier 2 help desk support for OpenText Core users across the Canadian Space Agency. Responsibilities include addressing access issues, facilitating user onboarding, and resolving complex technical inquiries to ensure smooth system adoption and operational continuity. The work is focused on supporting end users within a government environment where system reliability and user proficiency are critical to mission success. This subcontract is issued under NAICS code 611420 and is set to be performed in Longueuil, Quebec. The solicitation was posted on June 23, 2026, with a strict response deadline of July 16, 2026, at 7:00 PM EST. While specific performance metrics or staffing requirements are not detailed here, the expectation is for a qualified provider to deliver high-quality technical support and training services aligned with federal government standards and operational needs.

General Info

Deliver training, documentation, and Tier 2 support for OpenText Core users at Canadian Space Agency in Longueuil.

Place of Performance

Longueuil, CAN

Set-Aside

NONE

Documents

This scope was carved out of 9F032-20250141-B.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OpenText Core (Livelink) Consultant.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Canadian Space Agency
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver user training, create documentation, and provide Tier 2 help desk support for OpenText Core users, including troubleshooting access issues and onboarding.

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