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OpenText Documentum License Maintenance and Support

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Federal

Contract Overview

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This contract pertains to the ongoing maintenance and support of the OpenText Documentum X Plan license for the Department of Defense, specifically at the Fort Knox location. Services under the subcontract include technical support, update management, and continuous performance monitoring to ensure optimal system functionality. The contractor is also responsible for delivering timely security patches and providing troubleshooting services aligned with established Service Level Agreements, ensuring reliability and security of the document management system. The contract falls under the NAICS code 541519, indicating specialized computer-related services. It was posted on June 9, 2026, by the agency W6QM Micc-Ft Knox. The scope highlights an emphasis on maintaining software integrity, security, and operational efficiency in a defense environment, reflecting the critical nature of the Documentum platform in managing classified and sensitive documentation. The work is performed primarily at Fort Knox, postal code 40121, supporting the Department of Defense’s mission requirements.

General Info

Maintenance and support of OpenText Documentum X Plan at Fort Knox for DoD, including security and updates.

Agency

Department Of Defense → W6QM Micc-Ft Knox

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Fort Knox, KY, 40121, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-Ft Knox
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W6QM Micc-Ft Knox
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing technical support, update management, and performance monitoring for the OpenText Documentum X Plan license, including delivery of security patches and SLA-based troubleshooting.

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