PACS, Madison VAMC, Award Notice

This contract action involves the non-competitive issuance of a Firm Fixed Price Delivery Order to Change Healthcare Technologies, LLC, under the Defense Logistics Agency contract SPE2D1-18-D-0006, to upgrade the Enterprise Imaging PACS system at multiple Department of Veterans Affairs medical centers, including Madison, Hines, Milwaukee, and others. The upgrade transitions the existing PACS version 14.1 on Windows Server 2016 to version 14.2.2 on Windows Server 2022, encompassing hardware replacements such as Dell EMC Unity XT storage systems, 10 licenses of Microsoft SQL Server 2022, and comprehensive implementation services including data migration, interface configuration, and end-user training. The procurement is sole-source based on FAR 16.507-6(b)(2), justified by the proprietary and FDA-cleared nature of Change Healthcare’s PACS software, which only the original vendor can maintain without voiding warranties or compromising regulatory compliance. DLA has previously determined pricing under the master contract to be fair and reasonable, and the Contracting Officer confirmed that the quoted prices do not exceed those established in the base contract. Performance will occur at various VA facilities across Illinois and Wisconsin, with acceptance conducted on-site by VA biomedical engineers following verification of FDA compliance, DICOM interoperability, and integration with VISTA and voice recognition systems. No competition was sought due to the specialized, vendor-unique capabilities required for continued system operation, and no options, alternate suppliers, or socioeconomic set-asides apply. The total estimated value is $1,539,352.13, with no detailed line-item pricing disclosed, packaging or marking standards specified, or formal evaluation factors applied, as the acquisition relies entirely on the uniqueness of the vendor’s system and its critical role in maintaining uninterrupted medical imaging services across the Veterans Health Administration.