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PBX/IVR Field Technician Services

Active

State & Local

Response Deadline11/12/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for PBX/IVR Field Technician Services involves providing time and materials labor for prime contractors supporting Maryland Transit Administration projects. The scope of work focuses on executing moves, adds, and changes to telecommunications infrastructure, specifically including the installation of SV9500 PBX servers and IVR peripherals. Additionally, the contractor is responsible for delivering comprehensive training to both end-users and administrators. All work must be performed in strict adherence to Maryland State IT standards, and personnel are required to possess valid State IDs to gain on-site access. Key deliverables for the contract include the completion of MAC tickets and the submission of formal training sign-offs. The opportunity is categorized under NAICS code 238210, with a response deadline of November 12, 2026.

General Info

Agency

Maryland Transit Administration

NAICS

238210 - Electrical Contractors and Other Wiring Installation Contractors

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM059532.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

PORFP J05P7600020 - PBX Telecom IVR Maintenance

AI Contract Breakdown

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Timeline

PostedOct 28

subcontract

Response DeadlineNov 12

Submission deadline

Response Deadline

11/12/2026, 02:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyMaryland Transit Administration

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland Transit Administration

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs T&M labor for prime contractors on Maryland Transit Administration (MTA) projects. Executes Moves, Adds, and Changes (MAC) to telecommunications infrastructure, installs SV9500 PBX servers and IVR peripherals, and conducts end-user and administrator training. Adheres to Maryland State IT standards and requires valid State ID for on-site access. Delivers completed MAC tickets and training sign-offs.

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