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This Solicitation opportunity from Government of Canada was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037)

Closed
21120-27-5377403International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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POSTED

about 9 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The Correctional Service of Canada is seeking industry feedback through a Request for Information (RFI) to modernize its point-of-sale system for inmate canteen services across 40 institutions and 93 canteens nationwide. The goal is to replace the existing system with a fully integrated, network-connected solution that uses DESFire EV3 RFID-enabled smartcards for secure identification and payment, ensuring seamless operation both online and offline with automatic synchronization. The new system must integrate securely via APIs with the Inmate Accounting System Replacement (IASR), Offender Management System, and smartcard management platforms, while adhering to Government of Canada Protected B security standards, data minimization principles, and privacy legislation including the Privacy Act and PIPEDA. All hardware and software must be bilingual in English and French, accessible, and compliant with CSC’s enterprise architecture and digital policies, supporting national reporting, real-time inventory tracking, transaction traceability, and reduced manual processing to enhance offender accountability and data security. The RFI does not constitute a solicitation for proposals or a commitment to award a contract; no agreements will result from responses submitted. The solution must include comprehensive deployment plans for nationwide installation, training materials for staff and inmates, operational documentation, warranty terms, and support with defined service levels. Security requirements mandate defense-in-depth architecture, encryption at rest and in transit, multi-factor authentication (RFID + PIN), and detailed audit logging for all transactions. Delivery and performance will occur at correctional facilities across Canada, with no specific FOB point defined, and responses must be submitted in unprotected PDF format via email to the specified government address by June 17, 2026. While no contract value, evaluation factors, weighting, or award criteria are available due to the exploratory nature of the RFI, respondents are encouraged to provide technical insights, innovation suggestions, and feasibility assessments to inform future procurement activities, with all submissions considered under applicable trade agreements including CFTA, CETA, CPTPP, and others.

General Info

Correctional Service of Canada seeks industry input on modernizing RFID-enabled POS systems in inmate canteens.

Documents

9

Annex B - Statement of Requirements for Inmate Canteen POS System Modernization

PDF, High priority: read this first24 pages · sow
High

Annex C - RFI for Vendors: POS Solution Functional Requirements

XLSX, High priority: read this first30 pages · rfi
High

Annexe C - Vendor Responses to DDR Functional Requirements

XLSX, High priority: read this firstresponse-template
High

CSC Inmate Canteen POS System Modernization - Statement of Requirements

PDF, High priority: read this first24 pages · sow
High

Énoncé des besoins - Modernisation du système de point de vente (PDV) de la cantine des détenus

PDF, High priority: read this first27 pages · statement-of-work
High

RFI 21120-27-5377403 Modernisation du système de point de vente de la cantine des détenus

PDF, High priority: read this first13 pages · rfi
High

RFI 21120-27-5377403 Point of Sale Modernization for Inmate Canteen

PDF, High priority: read this first13 pages · rfi
High

RFI Amendment 001 for POS Modernization IMS #4037

PDF, High priority: read this first3 pages · amendment
High

Correctional Service Canada - Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037)

PDF, Low priority13 pages · rfi
Low

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Timeline

2 updates
PhaseClosed
Posted

Solicitation

Deadline changed

Response deadline changed from Jun 4, 2026 to Jun 17, 2026.

Notice updated

Response deadline time changed from 7:00 PM UTC to 2:00 PM UTC on Jun 17, 2026. The notice description changed. The point of contact changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Jason St-OngePoint of Contact

Full Description

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Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037) This requirement is for: The Correctional Service of Canada Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA), Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA) and Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Request for information (RFI) procedure: All interested suppliers may submit a response. Competitive Procurement Strategy: not applicable. This is an RFI. Nature of this RFI: The Correctional Service Canada is requesting industry feedback regarding a Point of Sale system for inmate canteen services across about 40 institutions with 93 inmate canteens. The following is a summary of the objectives of this RFI. Objectives: CSC wishes to modernize the point-of-sale system for inmate canteens currently in use, by replacing it with a fully modernized, integrated, network-connected POS Solution that: • Integrates Radio-Frequency Identification (RFID)-enabled smartcards (DESFire EV3) as an identification and payment solution; • Provides interfaces (between the POS and the IASR) securely and reliably to let CSC integration team to bind the solution with Inmate Accounting System Replacement (IASR) via application programming interfaces (APIs); • As part of this project, modernizes hardware and software across all institutions; • Enables national reporting, analytics, inventory management, and transaction traceability; • Reduces manual workload, ensures data security, and supports offender accountability; and • Aligns with CSC Enterprise Architecture and Government of Canada digital standards. This RFI is neither a call for tendered nor a Request for Proposal (RFP). No agreement or contract will be entered into based on this RFI. The issuance of this RFI is not to be considered in any way as a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to Canada. This RFI is not to be considered as a commitment to issue a subsequent solicitation or award contract(s) for the work described herein. File Number: 21120-27-5377403 Contracting Authority: Jason St-Onge Telephone number: +1 (555) 000-0000 E-mail: contact@example.gov NOTE TO RESPONDENTS: Respondents can obtain the complete RFI document and any associated attachments by downloading it from CanadaBuys. Respondents may submit their response either official language of Canada (English or French).

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The Correctional Service of Canada is seeking to establish a business account agreement with an e-commerce provider to facilitate the purchase of personal property for inmates across its national institutions. The primary objective is to standardize the purchasing process, ensure consistent pricing regardless of location, and enhance institutional safety. Under this arrangement, the supplier will provide a free, centralized business account available 24/7/365, restricted to a pre-approved list of goods. All transactions are funded by inmates via government purchasing cards, resulting in a zero-dollar cost to the Canadian government. The agreement is intended for an initial one-year term with annual reviews for renewal or amendment. To qualify, suppliers must demonstrate at least five years of e-commerce experience, a platform capable of credit card payments, and the ability to provide bilingual customer service in English and French via email and a toll-free number. Key deliverables include the provision of a designated account manager, the creation of bilingual training materials, and the delivery of approved goods to all specified institutions within fourteen calendar days. Suppliers must also implement a robust order-management and tracking system and provide administrative access to the CSC Inmate Purchasing Program Management Team for monitoring. While no security clearances are required, suppliers must adhere to strict security guidelines regarding approved items and follow established workaround plans for deliveries during institutional lockdowns.
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