This Solicitation opportunity from Government of Canada was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037)

Closed

21120-27-5377403International

Submission Closed06/17/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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AI Contract Overview

The Correctional Service of Canada is seeking industry feedback through a Request for Information (RFI) to modernize its point-of-sale system for inmate canteen services across 40 institutions and 93 canteens nationwide. The goal is to replace the existing system with a fully integrated, network-connected solution that uses DESFire EV3 RFID-enabled smartcards for secure identification and payment, ensuring seamless operation both online and offline with automatic synchronization. The new system must integrate securely via APIs with the Inmate Accounting System Replacement (IASR), Offender Management System, and smartcard management platforms, while adhering to Government of Canada Protected B security standards, data minimization principles, and privacy legislation including the Privacy Act and PIPEDA. All hardware and software must be bilingual in English and French, accessible, and compliant with CSC’s enterprise architecture and digital policies, supporting national reporting, real-time inventory tracking, transaction traceability, and reduced manual processing to enhance offender accountability and data security. The RFI does not constitute a solicitation for proposals or a commitment to award a contract; no agreements will result from responses submitted. The solution must include comprehensive deployment plans for nationwide installation, training materials for staff and inmates, operational documentation, warranty terms, and support with defined service levels. Security requirements mandate defense-in-depth architecture, encryption at rest and in transit, multi-factor authentication (RFID + PIN), and detailed audit logging for all transactions. Delivery and performance will occur at correctional facilities across Canada, with no specific FOB point defined, and responses must be submitted in unprotected PDF format via email to the specified government address by June 17, 2026. While no contract value, evaluation factors, weighting, or award criteria are available due to the exploratory nature of the RFI, respondents are encouraged to provide technical insights, innovation suggestions, and feasibility assessments to inform future procurement activities, with all submissions considered under applicable trade agreements including CFTA, CETA, CPTPP, and others.

General Info

Correctional Service of Canada seeks industry input on modernizing RFID-enabled POS systems in inmate canteens.

Agency

Government of Canada → Correctional Service of CanadaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

(9)

Annexe C - Vendor Responses to DDR Functional Requirements

XLSX•response-template

RFI Amendment 001 for POS Modernization IMS #4037

PDF•amendment

RFI 21120-27-5377403 Point of Sale Modernization for Inmate Canteen

PDF•rfi

Annex C - RFI for Vendors: POS Solution Functional Requirements

XLSX•rfi

RFI 21120-27-5377403 Modernisation du système de point de vente de la cantine des détenus

PDF•rfi

Énoncé des besoins - Modernisation du système de point de vente (PDV) de la cantine des détenus

PDF•statement-of-work

annex-b---sor.pdf

PDF

Annex B - Statement of Requirements for Inmate Canteen POS System Modernization

PDF•sow

5377403---rfi.pdf

PDF

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 17

Solicitation

Response DeadlineJun 17

Deadline has passed

Submission Closed

06/17/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Correctional Service of Canada

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Correctional Service of Canada

View Agency Profile

Office AddressN/A

Contacts

Jason St-OngePoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037) This requirement is for: The Correctional Service of Canada Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA), Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA) and Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Request for information (RFI) procedure: All interested suppliers may submit a response. Competitive Procurement Strategy: not applicable. This is an RFI. Nature of this RFI: The Correctional Service Canada is requesting industry feedback regarding a Point of Sale system for inmate canteen services across about 40 institutions with 93 inmate canteens. The following is a summary of the objectives of this RFI. Objectives: CSC wishes to modernize the point-of-sale system for inmate canteens currently in use, by replacing it with a fully modernized, integrated, network-connected POS Solution that: • Integrates Radio-Frequency Identification (RFID)-enabled smartcards (DESFire EV3) as an identification and payment solution; • Provides interfaces (between the POS and the IASR) securely and reliably to let CSC integration team to bind the solution with Inmate Accounting System Replacement (IASR) via application programming interfaces (APIs); • As part of this project, modernizes hardware and software across all institutions; • Enables national reporting, analytics, inventory management, and transaction traceability; • Reduces manual workload, ensures data security, and supports offender accountability; and • Aligns with CSC Enterprise Architecture and Government of Canada digital standards. This RFI is neither a call for tendered nor a Request for Proposal (RFP). No agreement or contract will be entered into based on this RFI. The issuance of this RFI is not to be considered in any way as a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to Canada. This RFI is not to be considered as a commitment to issue a subsequent solicitation or award contract(s) for the work described herein. File Number: 21120-27-5377403 Contracting Authority: Jason St-Onge Telephone number: (506) 269-3765 E-mail: jason.st-onge@csc-scc.gc.ca NOTE TO RESPONDENTS: Respondents can obtain the complete RFI document and any associated attachments by downloading it from CanadaBuys. Respondents may submit their response either official language of Canada (English or French).