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This Government Contract opportunity from Department Of Transportation was posted on September 19, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Delivery Product Support and Warranty Management

Closed
Federal

Contract Overview

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The Post-Delivery Product Support and Warranty Management subcontract, issued by the Department of Transportation Northwest/mountain Region, establishes requirements for long-term product maintenance and technical assistance. The agreement mandates a warranty period of at least five years to cover product defects and performance issues, ensuring sustained operational reliability. Additionally, the contract requires the provider to maintain a 48-hour response time for customer support and technical inquiries. The scope of work also includes a notification requirement to inform the agency of any changes regarding the sourcing of components used in the products.

General Info

DOT subcontract for five-year product warranty, 48-hour support response, and component sourcing notifications.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

WA

Set-Aside

NONE

Documents

This scope was carved out of 28282.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Janitorial Services at Dillingham and Deadhorse, AK

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Transportation → 690ED9 Northwest/mountain Reg
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 5+ year warranty coverage and 48-hour customer support for product defects, performance issues, or technical inquiries, including notification of component sourcing changes.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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