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Post-Deployment Software Maintenance and Support

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

New Hampshire → Department Of StateView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of RFP 2027-1.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Business Services System Replacement

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyNew Hampshire → Department Of State
ContactsNo contacts available
OfficeN/A
Organization / Agency
New Hampshire → Department Of State
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support, bug fixes, and operational maintenance for prime contractors on Secretary of State projects over a 5-year period. Performs software operations and maintenance for UCC and Business Entity modules and manages configuration updates using ticketing systems and remote monitoring tools. Adheres to established Service Level Agreements (SLAs). Delivers maintained system availability and updated software versions.

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Same NAICS industry code

NAICS: 541513
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National Institutes Of Health Olao

POSTED

2 days ago

DEADLINE

in 1 day
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More opportunities from New Hampshire → Department Of State

Same awarding agency

NAICS: 541512
SLED
Business Services System Replacement
Solicitation # RFP 2027-1
The New Hampshire Department of State is soliciting proposals under RFP 2027-1 for a Business Services System Replacement to modernize the Corporations Division's antiquated business registry. The project involves the development and implementation of a new software system featuring electronic filing, user profile management, USPS address validation, and integration with external financial merchant services. The scope encompasses the entire project lifecycle, including project management, data migration, software installation, and ongoing maintenance. Key technical requirements include compliance with WCAG 2.1 Level AA for accessibility and adherence to NIST SP 800-171 R2 and NIST SP 800-53 Revision 5 for cybersecurity. Proposals must be submitted by September 25, 2026, and will be evaluated based on a 500-point scale covering the proposed solution, vendor experience, price, company qualifications, and staffing. This is not a low-bid award; the state will select the highest-scoring vendor based on a combination of technical and price proposals. The resulting agreement will be a non-exclusive, not-to-exceed contract. The selected vendor must provide a comprehensive set of deliverables, ranging from a detailed work plan and security strategy to final user acceptance testing and production cutover. Administrative requirements include providing a Certificate of Good Standing from the New Hampshire Secretary of State and maintaining workers' compensation insurance in compliance with state law.
Computer Systems Design Services

POSTED

about 2 months ago

DEADLINE

in 15 days
View Details

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