This Government Contract opportunity from Mississippi was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Post-Implementation Support and Help Desk Services

Closed

State & Local

Submission Closed06/02/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract titled Post-Implementation Support and Help Desk Services entails the provision of ongoing technical assistance following system deployment, including help desk operations, issue resolution for end users, and comprehensive patch management to maintain system integrity and performance. This subcontract is solicited under NAICS code 541519 and is managed by the Mississippi agency MPTAP, with responses required by June 2, 2026. The services are critical for ensuring operational continuity and user satisfaction after initial implementation, covering all stages of technical support from troubleshooting to proactive system updates. The place of performance and point of contact details are not specified, and the contract is open for bidding through the Mississippi Department of Finance and Administration’s public portal.

General Info

Post-implementation technical support and help desk services required by June 2, 2026, under NAICS 541519 for Mississippi agency.

Agency

Mississippi → MPTAPView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP # 1305.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice is hereby given that sealed proposals will be received in the Category Management and Procurement Department at the University of Mississippi Medical Center, Jackson, Mississippi, for: RFP # 1305 Remote Employee Monitoring Software All prop