This Government Contract opportunity from Department Of Veterans Affairs was posted on April 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Post-Implementation Support and Help Desk Services

Closed

Federal

Submission Closed05/08/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract calls for ongoing technical support services for the Zeiss FORUM system, encompassing help desk operations, patch management, and resolution of issues under strict service level agreements. The scope is focused on maintaining system stability and user satisfaction through timely, SLA-driven responses to technical incidents, ensuring continuous operational readiness for end users. All support activities must be performed in alignment with established performance metrics and response timelines to meet mission-critical requirements. This is a subcontract issued by the Department of Veterans Affairs through its 262-NETWORK Contract Office 22, with a North American Industry Classification System code of 541519 for other computer-related services. The opportunity was posted on April 30, 2026, and responses are due by May 8, 2026, at 7:00 PM Eastern Time. While the place of performance and contact details are not specified, the work is expected to be delivered remotely or as directed by the contracting office, supporting the agency’s technology infrastructure needs.