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This Government Contract opportunity from Texas was posted on October 3, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Post-Implementation Support & Managed Services

Closed
State & Local

Contract Overview

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The Post-Implementation Support and Managed Services subcontract for the City of Frisco in Texas focuses on providing comprehensive technical support, maintenance, and user training for prime contractors involved in Central Health projects. The scope of work includes the operation of a help desk, the management of software updates through a transparent upgrade schedule, and the implementation of integrated disaster recovery and backup solutions. All services are governed by strict SLA-based support levels to ensure consistent system availability and the delivery of highly trained staff. This opportunity, categorized under NAICS code 541513, was posted on October 3, 2025, with a response deadline of October 30, 2025.

General Info

Technical support and managed services subcontract for City of Frisco Central Health projects.

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 2610-001.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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FY26 Erosion Mitigation

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → City of Frisco
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas → City of Frisco
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support, maintenance, and user training for prime contractors on Central Health projects. Operates a help desk, manages software updates via a transparent upgrade schedule, and implements built-in disaster recovery and backup solutions. Adheres to SLA-based support levels. Delivers ongoing system availability and trained staff.

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