Post-Production Captioning

The contract is initiated by the Maryland State Department of Education (MSDE) to procure post-production captioning services to ensure that all departmental resources, such as meetings, training sessions, and professional learning events, are accessible to individuals with disabilities, aligning with federal mandates like the Americans with Disabilities Act. The captioning services must meet high standards of accuracy and quality, adhering to ADA, FCC, CVAA, and WCAG 2.1 Level AA guidelines. Specific requirements demand captions that are 99% accurate in terms of spelling and grammar, closely synchronized with spoken words, and formatted in .srt and/or VTT files, along with accessible PDF transcripts. Vendors providing these services must offer a dual pricing structure: a standard priority service with a five-business-day turnaround and a rush service with a 24-hour turnaround. They can choose to bid on one or both of these options. The contract is planned to run from February 1, 2025, to January 31, 2026, and all services will be executed at the vendors' locations within the United States. The contract value is estimated between $50,000 and $150,000, and the opportunity is categorized under the SLED (State, Local, and Education) sector, specifically tailored for solicitation in the telecommunication industry (NAICS code 517919).