Pre-Employment/Promotional Testing for Emergency Communications

The City of Raleigh Emergency Communications Center is soliciting proposals under solicitation number 274-ECC-FY2027-001 for pre-employment and promotional testing services. The objective is to acquire evidence-based assessment tools to evaluate candidates on emotional regulation, resilience, decision accuracy under time constraints, and strategic decision-making within high-stakes emergency environments. The selected contractor must provide full descriptions of assessment modules, scoring methodology and validation research, an implementation timeline, and a training plan. All testing methodologies must align with Equal Employment Opportunity Commission guidance and professional testing standards, and the software platform must be ADA compliant. For cloud-based solutions, all data must be stored within the United States using encrypted storage and role-based access controls. Proposals are due by November 13, 2026, at 5:00 PM EST and must be submitted to Daniel Ponder at the City of Raleigh. The evaluation process involves ranking firms based on weighted criteria, with the lowest total cost receiving the maximum 15 cost points. Short-listed firms may be invited to a second-stage interview and demonstration for up to 5 additional points. The contractor is required to maintain comprehensive insurance, including Commercial General Liability and Automobile Liability of at least 1 million dollars, and must certify that they are not engaged in the boycott of Israel. Payment terms are set at NET 30 days from the invoice date. While the specific period of performance is not defined, the sample contract allows for options ranging from one-time services to a maximum term of five years.