This Government Contract opportunity from Georgia was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Premium Technical Support for PagerDuty Platform

Closed

State & Local

Submission Closed05/29/2026, 07:50:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Solicitation # 26RFP-ITN6769-4

Solicitation 26RFP-ITN6769-4 is a Request for Proposal issued by Florida State University on behalf of the South Dakota State Government and other participating states to establish Master Agreements for Artificial Intelligence (AI) Systems and Services. The primary objective is to leverage the collective purchasing power of multiple state and local government entities to secure the best overall value and more favorable pricing than individual entities could obtain independently. The scope of work encompasses a broad range of AI-related services, including software for email, monitoring, and databases, as well as consulting for strategic technology planning, IT security, and safety. Additionally, the agreements cover system implementation, engineering, software maintenance, project management, and computer-based training. The solicitation is categorized under NAICS code 541512. Proposals must be submitted by October 21, 2026, at 3:00 PM EST. Interested bidders are explicitly instructed not to submit responses through ESM Sourcing, but instead to follow the submission guidelines provided in the RFP documents available on the RFx Premier website. The award will be based on the best value provided to the participating agencies.

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Program Implementation and Training Specialist

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AI Contract Overview

This contract entails the provision of premium technical support services for the PagerDuty platform, ensuring enhanced service reliability and performance through SLA-backed response times. It includes the assignment of dedicated engineers who will provide expert assistance and proactive monitoring to promptly address and resolve any issues that may arise with the platform. The focus is on maintaining optimal system functionality and minimizing downtime for the client organization. The solicitation was posted by the Gwinnett County Government in Georgia in late May 2026, with responses due by the end of that month. Classified under the NAICS code 541512, this subcontract does not specify any set-aside provisions or detailed location requirements for the place of performance. Although specific points of contact and exact office addresses are not provided, interested parties can access additional information through the official Georgia procurement website link associated with the posting.