Production Well Emergency Support

The City of Phoenix Water Services department is soliciting bids under IFB-27-0486 for Production Well Emergency Support. This is a five-year contract with no options to extend, beginning on the later of the effective date or the City Council approved start date. The agreement requires the contractor to provide a wide range of emergency services and equipment, including various rig types, service trucks, electricians, and project management. Pricing is firm and fixed for the first year, with annual increase requests requiring 60 days' notice. All deliverables are FOB destination, and the contractor must provide a single local Phoenix source for warranty work with a guaranteed 24/7 response time within one day. To be eligible, offerors must have been in operation for at least five years and provide a statement of qualifications, project manager resumes, and detailed equipment and personnel lists. Evaluation factors include technical capability, resource availability, safety records, and performance history. The contract mandates strict adherence to OSHA and NFPA labeling for hazardous materials and requires a written heat safety plan in English and Spanish for outdoor work. Additionally, all personnel must undergo background checks by the Police Department for facility access. Payment is issued upon final delivery and acceptance of goods and services, with a ten-day inspection period by the Water Services Department to ensure conformity to industry standards such as ANSI/NSF 60/61.