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Professional Call Center Agent Services

Active

State & Local

Response Deadline09/30/2026, 03:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Professional Call Center Agent Services supports prime contractors on Auburn University projects by providing professional communication and customer support services. The scope of work involves managing customer service inquiries through the use of CRM software and call center headsets, adhering to commodity classification 80172000 and NAICS code 561422. The contract requires an E-Verify MOU for all operations based in Alabama. Interested parties must submit their responses by September 30, 2026, at 3:30 PM. All procurement activities are managed through the Auburn University bidding portal.

General Info

Subcontract for Auburn University call center services; responses due September 30, 2026.

Agency

Alabama → Auburn UniversityView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of AU-2026-0001032.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Call Center Services

AI Contract Breakdown

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Timeline

PostedSep 1

subcontract

Response DeadlineSep 30

Submission deadline

Response Deadline

09/30/2026, 03:30:00 PM UTCin 27 days

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Organization & Contact Information

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AgencyAlabama → Auburn University

ContactsNo contacts available

OfficeN/A

Organization / Agency

Alabama → Auburn University

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs professional communication services for prime contractors on Auburn University call center projects. Manages customer service inquiries and professional communication per commodity classification 80172000 using CRM software and call center headsets. Requires E-Verify MOU for Alabama-based operations. Delivers professional call handling and customer support services.

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