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Professional Services for Contact Center Deployment

Active

State & Local

Response Deadline07/30/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Professional services are being sought to support the deployment of Genesys Cloud within a contact center environment, focusing on end-to-end implementation including project management, system configuration, workflow design, and comprehensive user training. The scope requires specialized expertise to tailor the platform to operational needs, ensuring seamless integration and adoption across user teams. This subcontract opportunity is posted by the Missouri Division of Purchasing Procurements under NAICS code 541611, with responses due by July 30, 2026. The project will be performed under the agency’s authority, though specific performance location and point of contact details are not provided. Participation requires submission prior to the deadline and is open to qualified vendors capable of delivering managed services for cloud-based contact center solutions.

General Info

Genesys Cloud deployment with project management, configuration, workflow design, and training for contact center, due July 30, 2026.

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTSView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

MO, US

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 23

subcontract

Response DeadlineJul 30

Submission deadline

Response Deadline

07/30/2026, 07:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

ContactsNo contacts available

OfficeN/A

Organization / Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

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Office AddressN/A

ContactsNo contact information available

Full Description

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Project management, system configuration, workflow design, and user training for Genesys Cloud implementation.

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