This Government Contract opportunity from Missouri was posted on July 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Professional Services for Contact Center Deployment
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
Professional services are being sought to support the deployment of Genesys Cloud within a contact center environment, focusing on end-to-end implementation including project management, system configuration, workflow design, and comprehensive user training. The scope requires specialized expertise to tailor the platform to operational needs, ensuring seamless integration and adoption across user teams. This subcontract opportunity is posted by the Missouri Division of Purchasing Procurements under NAICS code 541611, with responses due by July 30, 2026. The project will be performed under the agency’s authority, though specific performance location and point of contact details are not provided. Participation requires submission prior to the deadline and is open to qualified vendors capable of delivering managed services for cloud-based contact center solutions.
General Info
Agency
NAICS
Place of Performance
MO, USASet-Aside
Documents
This scope was carved out of STATE 0000000456SL.
The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.
Genesys Cloud Contact Center Licenses, Maintenance, AppFoundry, AI Tokens, etc.
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Uniform Contract FormatNo contract breakdown available.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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