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SHIP Toll-Free Hotline and Customer Service Support

Active

State & Local

Response Deadline10/05/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTSView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of STATE 0000000530SL.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

State Health Insurance Information, Counseling, and Assistance Services

AI Contract Breakdown

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Timeline

PostedSep 10

subcontract

Response DeadlineOct 5

Submission deadline

Response Deadline

10/05/2026, 07:00:00 PM UTCin 23 days

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Organization & Contact Information

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AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

ContactsNo contacts available

OfficeN/A

Organization / Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

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Office AddressN/A

ContactsNo contact information available

Full Description

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Operates the toll-free hotline and provides initial intake and referral services for prime contractors on Missouri Department of Commerce and Insurance SHIP projects. Answers calls, gathers initial beneficiary information, and refers callers to SHIP personnel or community-based partner coordinators. Adheres to internal quality assurance methods. Delivers call logs, referral reports, and website support maintenance.

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