Professional Transit Management Services for The M Public Transit System

The City of Montgomery seeks to award a contract for comprehensive transit operations and management services for The M Public Transit System, encompassing fixed route, paratransit, and microtransit services. The selected firm will provide a resident management team including a General Manager and Maintenance Director, supported by corporate resources and technical experts, with full responsibility for day-to-day operations, logistics, and technology platform integration. The City emphasizes innovation, seeking a partner that will recommend and implement technological solutions to enhance cost efficiency per passenger, increase ridership, and improve the overall customer experience. Additional desired services include preferential purchasing arrangements and access to training programs. Proposals must be submitted electronically via the OpenGov Procurement Portal by the deadline of August 14, 2026, under solicitation number 2026-RFP-049, and must fully comply with all RFP terms without deviation. Offerors are required to be registered in SAM.gov with a Unique Entity ID and must certify compliance with drug-free workplace, suspension and debarment, E-Verify, and anti-human trafficking requirements. Evaluation of proposals will be based on a trade-off analysis weighing five key factors: proposed solution and scope responsiveness (25%), implementation and support plan (20%), qualifications and relevant experience (15%), technical approach and security (15%), cost and overall value (15%), and proposal clarity (10%). The City will not necessarily select the lowest-cost offer but will prioritize the proposal offering the best combination of technical merit, experience, and long-term value. Key personnel must be named and substitutions are strictly controlled, requiring written approval from the City, with failure to agree on a qualified replacement potentially leading to contract termination. Proposers must fully disclose any organizational conflicts of interest, and all contractor personnel must adhere to strict security protocols including site-specific safety training and prohibitions on alcohol, drugs, and firearms. The contract will be administered by the Montgomery Area Transit System, with primary point of contact Joy Smith, and the performance location is in Montgomery, Alabama. No contract value is disclosed, and the submission portal is the sole authorized method for proposal delivery.