Proposed Sole Source Award: Work Management Software Support

The Westchester County Department of Information Technology and the Bureau of Purchase and Supplies are proposing a sole source contract with Smartsheet Inc. to provide support services for their Enterprise Plan Plus, a cloud-based work management software solution. The contract aims to ensure ongoing support for the software, which is critical for managing work processes across county departments. The contract value is estimated to range between $500,000 and $1,500,000, reflecting the scope and importance of the support services required. The solicitation was posted on December 3, 2024, with a response deadline of December 9, 2024, and is designated as a non-set-aside procurement under NAICS code 541511, which covers custom computer programming services. The contract emphasizes a sole source award, indicating that Smartsheet Inc. is the only provider capable of delivering the necessary support for this specific enterprise solution. The primary point of contact for inquiries is Marty O’Sullivan, reachable via email at [email hidden] or by phone at [phone hidden]. Interested parties can find additional information and submit responses through the provided bid link. This contract underscores the county’s commitment to maintaining robust support for its work management infrastructure, ensuring operational efficiency and continuity across its departments.