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Proprietary Software and Firmware Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Defense → Defense Health AgencyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

0, SC, 29404, USA

Set-Aside

NONE

Documents

This scope was carved out of PANDHA26P0000041670.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cepheid GeneXpert Analyzers Maintenance Services in Support of Joint Base Lindsey Graham, South Carolina

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Health Agency
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Defense Health Agency
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Installs and manages proprietary software updates, security patches, and firmware revisions for prime contractors on Defense Health Agency projects. Deploys OEM-released security patches and firmware revisions during annual on-site visits using OEM proprietary software licenses and update tools. Ensures optimal system safety, security, and performance. Delivers updated and patched system software and firmware.

Similar Contracts

Same NAICS industry code

More opportunities from Department Of Defense → Defense Health Agency

Same awarding agency

NAICS: 811210
New
Federal
Cepheid GeneXpert Analyzers Maintenance Services in Support of Joint Base Lindsey Graham, South Carolina
Solicitation # PANDHA26P0000041670
The Defense Health Agency intends to award a firm-fixed-price, sole-source contract to Cepheid for comprehensive maintenance and support of the Cepheid GeneXpert IV Molecular Diagnostic System (Serial # 836195) located at the 628th Medical Group Laboratory at Joint Base Lindsey Graham, South Carolina. This requirement is classified under NAICS 811210 and is justified as a sole-source procurement because Cepheid is the only responsible source capable of providing OEM-certified parts, labor, and services. The scope of work includes one annual on-site preventative maintenance visit, the installation of all proprietary software updates and security patches at no additional cost, and unlimited technical support via telephone or remote access from 0730 to 1600, Monday through Friday. For issues that cannot be resolved remotely, an OEM-certified Field Service Engineer must be dispatched to the site within two business days. The proposed period of performance consists of a base year running from January 10, 2027, to January 9, 2028, with four subsequent one-year option periods extending the contract through January 9, 2032. While this is a notice of intent to sole source and not a formal solicitation, the government is requesting capability statements from interested parties to determine if competitive procurement is possible. These statements must be submitted via email to the contracting officer and specialist by 12:00 PM EST on September 4, 2026. The contractor must maintain active OEM service provider certification throughout the entire period of performance to ensure system integrity and maintain active warranties.
Electronic and Precision Equipment Repair and Maintenance

POSTED

about 9 hours ago

DEADLINE

in 15 days
View Details

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