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Website Support and Technical Maintenance

Active

International

Response Deadline10/16/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Website Support and Technical Maintenance involves providing comprehensive technical support and maintenance for Cardiff Council housing website projects. The selected provider will be responsible for executing bug fixes, security patching, and feature updates driven by tenant feedback, while offering direct technical assistance to council administrators through dedicated ticketing and monitoring tools. The contractor must ensure the website remains continuously operational and strictly adhere to established Service Level Agreements regarding response and resolution times. Key deliverables include the provision of detailed maintenance logs to document all technical interventions. The opportunity was posted on September 16, 2026, with a response deadline of October 16, 2026.

General Info

Subcontract for Cardiff Council housing website technical support, maintenance, and security patching.

Agency

Cardiff CouncilView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of ERFX1008859.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Dedicated Housing Tenant Website

AI Contract Breakdown

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Timeline

PostedSep 16

subcontract

Response DeadlineOct 16

Submission deadline

Response Deadline

10/16/2026, 11:00:00 AM UTCin 29 days

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Organization & Contact Information

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AgencyCardiff Council

ContactsNo contacts available

OfficeN/A

Organization / Agency

Cardiff Council

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical support and maintenance for prime contractors on Cardiff Council housing website projects. Executes bug fixing, security patching, and feature updates based on tenant feedback. Provides technical support to council administrators using ticketing and monitoring tools. Adheres to Service Level Agreements (SLAs) for response and resolution times. Delivers maintenance logs and a continuously operational website.

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