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Public Benefits Application & Enrollment Specialist

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State & Local

Contract Overview

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The Public Benefits Application and Enrollment Specialist subcontract supports prime contractors on New York City Department of Social Services and Human Resources Administration public benefits projects. The role involves assessing client needs regarding housing, health insurance, food, and cash assistance, while managing the submission of applications for Lifeline, LIHWAP, and HEAP. Additionally, the specialist is responsible for Energy Affordability Program renewals and facilitating warm hand-off referrals. Successful execution requires proficiency in agency portals and a deep understanding of HRA and DSS eligibility rules to deliver documented assessments and completed benefit applications. This opportunity is based in New York City, with a response deadline of November 9, 2026.

General Info

NYC subcontract for public benefits enrollment and application support, deadline November 9, 2026.

Place of Performance

New York, NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 06926Y0443.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

06926Y0443-NYCBenefits Concept Paper

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Timeline

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Organization & Contact Information

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AgencyNew York → Department Of Social Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs direct application support for prime contractors on NYC DSS/HRA public benefits projects. Assesses client needs in food, cash, health insurance, and housing; completes and submits applications for HEAP, LIHWAP, and Lifeline; and manages Energy Affordability Program renewals and warm hand-off referrals. Requires knowledge of HRA/DSS eligibility rules and agency portals. Delivers completed benefit applications and documented assessments.

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Same NAICS industry code

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Same awarding agency

NAICS: 624190
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06926Y0443-NYCBenefits Concept Paper
Solicitation # 06926Y0443
The NYC Department of Social Services and Human Resources Administration are seeking stakeholder feedback and provider interest to inform a future Request for Proposals for the NYCBenefits Program. The initiative aims to modernize the service model through a No Wrong Door and case management approach, focusing on high-quality, client-centered services across all five boroughs. The agency anticipates awarding between 38 and 58 contracts, consisting of 35 to 53 direct service vendors and 3 to 5 technical assistance vendors. Total anticipated funding ranges from 9.75 million to 14.95 million dollars over a three-year term, with an estimated cost of 300 to 350 dollars per client. The anticipated contract period will run from July 1, 2027, to June 30, 2030, with a possible three-year renewal option. Providers will be expected to support the full life cycle of benefit applications in areas such as food, cash benefits, health insurance, and housing, utilizing warm hand-off referrals and collaborating with city agency staff. Future applicants must have an approved HHS Prequalification Application in PASSPort and typically require at least five years of experience in public benefits support services within the last seven years. Payments will be administered through a monthly invoice system and will be subject to performance metrics. Interested parties must submit comments to Anthony Alaimo by November 9, 2026.
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POSTED

1 day ago

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