06926Y0443-NYCBenefits Concept Paper
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The NYC Department of Social Services and Human Resources Administration are seeking stakeholder feedback and provider interest to inform a future Request for Proposals for the NYCBenefits Program. The initiative aims to modernize the service model through a No Wrong Door and case management approach, focusing on high-quality, client-centered services across all five boroughs. The agency anticipates awarding between 38 and 58 contracts, consisting of 35 to 53 direct service vendors and 3 to 5 technical assistance vendors. Total anticipated funding ranges from 9.75 million to 14.95 million dollars over a three-year term, with an estimated cost of 300 to 350 dollars per client. The anticipated contract period will run from July 1, 2027, to June 30, 2030, with a possible three-year renewal option. Providers will be expected to support the full life cycle of benefit applications in areas such as food, cash benefits, health insurance, and housing, utilizing warm hand-off referrals and collaborating with city agency staff. Future applicants must have an approved HHS Prequalification Application in PASSPort and typically require at least five years of experience in public benefits support services within the last seven years. Payments will be administered through a monthly invoice system and will be subject to performance metrics. Interested parties must submit comments to Anthony Alaimo by November 9, 2026.
General Info
Place of Performance
New York, NY, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
Outline HRA’s proposed enhancements to the NYCBenefits service model; Solicit stakeholder feedback regarding program design and operational requirements; Assess provider interest and organizational capacity; and Inform the development of a Request for Proposals (RFP)/RFx.
Anticipated number of contracts: Between thirty-eight (38) and fifty-eight (58), aligned with the following provider specializations: Thirty-five (35) to fifty-three (53) Direct service vendors Three (3) to five (5) Technical Assistance vendors
Anticipated annual funding: $9,750,0000 to $14,950,000 over the three (3) year contract term (approximately $300-$350 per client), subject to funding availability.Contracts resulting from the forthcoming RFP are anticipated to have an initial three-year term (7/1/2027–6/30/2030) with one three-year renewal option. Please submit all comments to this concept paper via email no later than the Due Date indicated in PASSPort, using this format:Email your responses to nycbenefits@dss.nyc.gov.Subject: “NYCBenefits Services Concept Paper - Your Organization’s Name”Contact Person: Anthony AlaimoOffice of Community Outreach
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