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06927P0001-APS Community Guardian Program (CGP) Training Services

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06927P0001State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The New York City Department of Social Services, through the Human Resources Administration's Adult Protective Services, is seeking a qualified vendor to design, develop, and deliver a comprehensive three-tiered workforce training architecture for the Community Guardian Program. This initiative aims to equip approximately 120 staff members with the necessary skills and knowledge to serve vulnerable adults in accordance with Article 81 of the New York State Mental Hygiene Law and the New York Social Services Law. The program will feature a three-tier structure consisting of foundational training, continuous learning, and advanced training, supported by an asynchronous digital curriculum hosted on a Learning Management System. Key deliverables include curriculum engineering, baseline fleet training, four advanced skills sessions, and a pilot phase with a comprehensive outcome report. The anticipated contract term runs from July 1, 2027, through June 30, 2029, with an estimated total value of $578,011 and annual funding not to exceed $289,172. Proposals will be evaluated based on organizational capability, staffing plans and key personnel, and project implementation and deliverables, each weighted at 15 percent. The contract includes strict adherence to the Living Wage Law and general provisions for professional services. Final milestones involve the transfer of all SCORM/xAPI assets, administrative access, and full curriculum ownership to HRA/APS by June 30, 2029. All proposals must be submitted through the PASSPort system.

General Info

Vendor will develop a three-tiered workforce training program for NYC's Community Guardian Program.

Documents

6

Appendix A: General Provisions Governing Contracts for Consultants and Professional Services

PDF, High priority: read this first69 pages · contract-document
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APS CGP Training Price Proposal Template

XLSX, High priority: read this first6 pages · specifications
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APS Community Guardian Program (CGP) Training RFx

PDF, High priority: read this firstrfp
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CGP Training RFx Proposal Cover Sheet (EPIN: 06927P0001)

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General Information and Regulatory Requirements

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Instructions for Responding to the RFx

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Timeline

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Organization & Contact Information

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AgencyNew York → Department Of Social Services
Contacts1 person available
OfficeNew York, NY, USA
Office AddressNew York, NY, USA
Contacts
Mohammed Bhuiyan

Full Description

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The New York City Department of Social Services (DSS)/Human Resources Administration (HRA), through Adult Protective Services (APS), seeks to procure a qualified vendor through a competitive Request for Proposal (RFP) to design, develop, and deliver Community Guardian Program (CGP) Training Services. The purpose of this procurement is to establish a standardized training program that equips Community Guardian staff with the knowledge, skills, and resources needed to effectively serve vulnerable adults under Article 81 of the New York State Mental Hygiene Law. This procurement will support APS’s ongoing commitment to workforce development by implementing a comprehensive training program that promotes consistent practices, strengthens professional competencies, and provides continuous learning opportunities for Community Guardian staff. The initiative will enhance operational effectiveness, promote program consistency across Community Guardian providers, and support the delivery of services to APS clients. The anticipated contract term is July 1, 2027, through June 30, 2029, with an estimated contract value of $578,011.Questions regarding this RFx must be transmitted in writing to the Contact Person, Mohammed Bhuiyan at contact@example.gov. Questions received prior to the Pre-Proposal Conference will be answered at the conference. Responses to questions addressed at the conference and those received subsequently will shared in an addendum through the PASSPort System.To respond to this RFx, organizations must have an account. If you do not have a PASSPort account, please visitwww.nyc.gov/passport. Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab of PASSPort. Vendor resources can found here Resources Library | MOCS. If you need additional technical assistance with PASSPort, please contact the MOCS Service Desk at www.nyc.gov/mocshelp.

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