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Qualtrics

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The National Weather Service, under the Department of Commerce, is seeking a Qualtrics solution to implement a standardized tool for collecting and analyzing feedback from core partners regarding Impact-based Decision Support Services. This initiative aims to assess service quality and evaluate agency performance during recurring and significant weather events to improve overall information delivery to the nation. The scope of the project involves distributing surveys across a wide network of operational centers, including eight National Centers, six Regional Operation Centers, 122 Weather Forecast Offices, 13 River Forecast Centers, and 21 Center Weather Service Units. The performance of these services will be managed and analyzed from Silver Spring, Maryland, under NAICS code 513210.

General Info

NWS seeks Qualtrics solution to collect and analyze partner feedback on weather services.

Agency

Department Of Commerce → National Weather Service

NAICS

513210 - Software Publishers

Place of Performance

SILVER SPRING, MD

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedApr 18

forecast

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Organization & Contact Information

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AgencyDepartment Of Commerce → National Weather Service

Contacts1 person available

OfficeN/A

Organization / AgencyDepartment Of Commerce → National Weather Service

Office AddressN/A

Contacts

ANGELA BARNES

contact@example.gov

Full Description

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To provideconsistent Core Partner management and IDSS delivery, a common tool collecting andanalyzing core partner feedback on these specialized services is needed. Thisinformation collection seeks to assess the quality of IDSS, and the results can be usedto better serve the information needs of our core partners. This will allow for the furtherevaluation of NWS performance for recurring and significant events, allowing improvedservices to the nation.The following operational centers will have the opportunity to distribute the survey:¿ 8 National Centers (AWC, CPC, NHC, OPC, SPC, SWPC, WPC, NWC)¿ 6 Regional Operation Centers (ROCs)¿ 122 Weather Forecast Offices¿ 13 River Forecast Centers¿ 21 Center Weather Service Units¿ Other offices or specialized positions as determined by survey managers

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