R--New Parents Support Programs Home Visitor Performance period 16 Sep-2012- 15 Sep 2013 Please refer to solicatation for proposal due time frame no later than 21 Aug 2012 12:00 am.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Performance period: 16 Sep 2012 to 15 Sep 2013 This is a Non-Personal Services Contract. This is not a TDA recognized position. The Contractor is not a government employee. The Contractor is expected to fulfill all requirements of the contract for the time period specified. C.1 GENERAL: Army Community Service (ACS) provides essential support to sustain readiness and quality of life for Soldiers and their families. The Family Advocacy Program (FAP), one of the programs managed through ACS, provides prevention, education, and direct services to address the problems associated with and contributing to family violence. The FAP New Parent Support Program (NPSP) is a prevention education and early intervention program that provides Soldiers and Families the opportunity to learn and gain skills necessary to form healthy relationships and provide safe nurturing environments for their children. The FAP NPSP contributes to mission readiness, supports family adaptation to military life, and improves the overall quality of life for those involved. Research has demonstrated that services such as those described in this SOW are effective in preventing child abuse and neglect. C.1.1 SCOPE OF WORK. The contractor shall implement the USAG Garmisch FAP NPSP. C.1.2 PERSONNEL. Contractor shall demonstrate or possess the following minimum qualifications: C.1.2.1 Bachelors in Nursing or Registered Nurse, Master in Social Work or related field and experience in the delivery of social services related to family programs. This includes the ability to provide non-medical counseling, organize playgroups, training materials, provide group facilitation and classroom instruction. C.1.2.2 Experience or educational training necessary to organize and gain active participation of diverse groups while directing their activities toward accomplishing a common goal. C.1.2.3 Ability to communicate in order to convey and prepare information. C.1.2.4 Knowledge of military family lifestyles, to include an understanding of the military work and social environment. C.1.2.5 Experience or an educational background in planning assistance/intervention programs and initiatives in response to specifically identified community and client needs. C.1.2.6 Must possess a valid driver's license. Contractor must be willing and able to obtain military drivers license in order to utilize a Government vehicle if available. C.1.3 QUALITY CONTROL. Contractor shall establish a quality control program to ensure that the requirements of the contract are accomplished as specified. Initial plan shall be presented to the Contracting Officer's Representative (COR) within 30 days of contract award for COR information and approval. Subsequent modification shall be made as required or to respond to the concerns of the COR. Quality controls will include the following as a minimum: C.1.3.1 A method of obtaining feedback from clients on a predetermined basis. C.1.3.2 A means to ensure client confidentiality. C.1.3.3 A written after action report of major program events, to be submitted to the COR, within 5 days following the event. C.1.4 QUALITY ASSURANCE. The Government will evaluate the Contractor's performance under contract IAW ACS-FAP Accreditation Standards. C.1.5 PHYSICAL SECURITY. Contractor shall comply with Department of the Army (DA) and USAG Garmisch regulations concerning physical security and will establish and implement methods to ensure the physical security of all US Government property and facilities. Access to facilities shall be limited to those for whom the local commander has authorized. C.1.6 SECURITY REQUIREMENTS. The contractor shall not have access to any documents or information with any security classification. Contractor may be allowed access to pertinent documents marked "For Official Use Only" in the course of performing official tasks. C.1.7 CONFIDENTIALITY. The contractor shall maintain the confidentiality of the personal information of clients and volunteers, to include social security numbers, telephone numbers, and interview information. Clients shall be informed during the initial consultation of the limits of confidentiality with regard to mandatory reporting requirements of all State and Federal laws and Army Regulations. C.1.8 HOURS OF OPERATION. The contractor shall work five days per week Mon - Fri for a total of 30 hours per week and shall observe all Federal US holidays. Due to the nature of the after-hours availability needed for home visits, the contractor can also flex the 30 hour/week work week to accommodate clients' availability as needed. C.1.9 CONSERVATION OF UTILITIES. The contractor shall observe and follow all pertinent Department of Defense (DOD) and DA directives regarding the conservation of utilities and energy. C.1.10 GOVERNMENT OBSERVATIONS. The US Government shall observe and monitor this contract to ensure compliance with the statement of work and performance work statement. This observation will be accomplished by review of program/statistical reports and quarterly updates, as well as customer feedback. C.1.11 SAFETY. Contractor shall be familiar with and comply with all DA and installation safety regulations and directives to ensure that all reasonable efforts are made to protect program participants from harm and US Government property from damage. C.1.12 CONTRACTING OFFICER'S REPRESENTATIVE. The Contracting Officer may designate and authorize an individual to act as Contracting Officer's Representative (COR). A letter from the Contracting Officer (KO), as appointed, shall specifically designate such representative. The COR shall not be authorized to issue Change Orders, Supplemental Agreements, or direct any contract performance requiring contractual modifications or adjustments. Change in the scope of work shall be made only by the KO by properly executed modifications. The COR may not obligate the Government to pay the Contractor any additional sums. C.1.13 CONDUCT. The contractor shall not, through his/her conduct or behavior, engage in activities, which negatively reflect on the office for which the contractor will perform services for the community. The contractor shall conduct all business and discussion in a professional manner, maintain decorum and language conducive to conducting business in a government setting. C.1.14 ORIENTATION. The ACS Division Chief and FAP Manager (FAPM) will provide an orientation to the agency and position requirements. C.1.15 CONTRACTOR COMPLAINTS. The contractor shall bring any and all issues related to this contract and to working conditions under this contract to the attention of the COR. If the COR does not rectify the situation or if the contractor seeks further clarification, the contractor MUST address the issue to the KO. At no time shall the Contractor address contracting issues with others outside the contracting chain of command without first seeking redress from the KO. C.2 GOVERNMENT FURNISHED PROPERTY (GPF)/SERVICES: The Government may provide to the contractor the following Government facilities and equipment for use in connection with the performance of this contract if available: C.2.1 EQUIPMENT. C.2.1.1 Access to a Class A (commercial) telephone line for the purpose of making official calls. The contractor shall record all calls made on a standard government form. C.2.1.2 Heat, light, and other utilities. C.2.1.3 Access to a computer and printer for the contractor's use, as well as sharing of other office equipment (i.e. fax machine, copy machine, etc.) and supplies as needed and available. C.2.1.4 Standard US Army and government forms and regulations as needed and/or requested. C.2.1.5 Office furniture, to include desk, chair, computer, filing cabinet to be located at ACS Center, Bldg 203, Artillery Kaserne, USAG Garmisch. C.2.1.6 A Government cell phone, only if available to be issued. C.2.2 Government property made available under this contract shall be for use only in the performance of the contract. Contractor shall be responsible for receiving, caring and accounting for and returning any government furnished property. The contractor shall be familiarized with the proper care of equipment, to include training aids, in accordance with Army Regulations. C.2.3 The government shall not be liable or responsible in any way for damage to the contractor's supplies, materials, equipment, or personal belongings brought into the building or onto the grounds due to fire, theft, accident, or other disaster. C.2.4 Inventory of property will be prescribed by relevant regulation. A complete inventory of all property furnished or purchased by the Government with Government funds will be taken by the contractor, witnessed by the KO or his/her representative, and reconciled with the community property books. C.2.5 The contractor will be liable for all loses resulting from contractor's negligence. C.3 CONTRACTOR FURNISHED PROPERTY: The contractor shall be required to furnish any equipment, other than stated above, relevant to the performance of this contract, to include transportation. C.3.1 GOVERNMENT REIMBURSEMENT. Government reimbursement under this contract is limited to work submitted by DD form 250 and accepted by the receiving officer; not including mileage. C.3.1.1 The contractor shall attend required HQDA and MACOM FAP training and other training conferences with prior approval of ACS Division Chief; depending upon fund availability. C.3.1.2 Other reimbursements are not authorized, unless specifically agreed upon by the US Government through the Contracting Office. C.4 TASKS. C.4.1 GENERAL TASKS. The Contractor shall develop, supervise, and administer programs and supportive services aimed at positively influencing children and parents before abuse or neglect occurs. C.4.1.1 The contractor shall assess, plan, develop, implement, and evaluate prevention services for high risk families, including case management, education, role modeling, client/family advocacy, and consultation. C.4.1.2 The contractor shall establish a training curriculum plan which includes, parenting techniques and resources, and other topics specific to family support (i.e. care of your newborn, sibling relationships, helping children cope with military deployment, parenting a special needs child, breast feeding instruction/support, Lamaze, divorce, etc.) to be submitted to the FAPM within 45 days of contract award. C.4.1.2.1 The contractor will provide practical information, teach appropriate skills for parenting, enhance participants' abilities to nurture and care for infants and small children and serve as a tutor/role model, being proactive in demonstrating tasks to increase the level of parenting competence. A minimum of one parenting seminar will be presented semi-annually. C.4.1.3 Serve as facilitator and/or co-facilitator for general support groups, play mornings, expectant mother groups, Lamaze, etc. A minimum of three playgroups and one special topic group will be facilitated per month for the contracted period. C.4.2 Provide direct services to families designed to promote healthy family interactions, enhance parenting skills, and reduce incidences of initial and recurrent family maltreatment. C.4.2.1 The contractor shall conduct family based assessments, to identify familial risk factors; and design and implement goals and objectives for family service plans with performance based outcomes. C.4.2.2 The contractor will analyze and evaluate social assessment data gathered to provide initial treatment planning and provide follow-up treatment with program participants regarding identified risk factors. C.4.2.3 Develop and maintain relationships with families during treatment to assist them in making appropriate modifications in behaviors which increase family functioning. C.4.3 The Contractor shall accept routine self-referrals and referrals made by the FAP Social Workers, TRICARE office Garmisch, Unit Commanders/1SGs and ACS Division Chief, performing initial screening, risk assessment, and intervention planning - establishing, implementing, and evaluating intervention strategy in coordination with FAPM. C.4.4 The Contractor shall develop on an annual basis parent and safety education programs for children. C.4.5 The Contractor shall conduct a written census/poll of program participants once every six months. The census/poll shall document the issues and concerns of program participants the results of which shall be provided to the FAPM at least 10 days prior to the end of the designated period. C.4.6 The Contractor shall meet quarterly with the FAPM to discuss aspects of each program/group to include equipment and supplies, guest speakers for support groups as well as any other issues pertinent to the success of the program. C.4.7 The Contractor shall develop a marketing and command information program in conjunction with the FAPM for distribution to the USAG Garmisch community. C.4.8 The Contractor shall develop a written Standard Operating Procedure for Parent Support Program activities in accordance with ACS-FAP accreditation standards within 90 days of contract award. C.5 RECORD KEEPING AND REPORTS: The contractor shall maintain all pertinent records and statistical reports for the FAP Parent Support Program. Statistics for the ACS Management Report/Client Tracking System (CTS) shall be submitted by the 5th working day of each month to the FAPM. C.6 APPLICABLE DOCUMENTS: Appropriate regulations and policies, AR 608-1, AR 608-18, ACS Accreditation Standards. C.7 PROHIBITION ON THE USE OF CONTRACTOR PERSONNEL WITH NEGATIVE CRIMINAL HISTORY SCREENINGS: C.7.1 The successful offeror agrees to comply with all installation access control procedures and policies prior to and during the performance of this contract. The contractor shall submit a complete list of all employees it intends to use for government work for a criminal history background check. The list shall contain the full name of each employee, his/her social security number, or, if a resident alien, his/her U.S. work visa number, date of birth, and dates the employee is expected to work on the installation. This requirement applies equally to successful offerors and any subcontractors the successful offeror may use. C.7.2 The government will conduct a criminal history check on each successful offeror or subcontract employee for the purpose of screening the potential security risk each employee may present as he/she works on the installation, in accordance with AR 608-18. The government shall determine the risk each employee presents to the installation, and may, in its sole discretion, prevent individual employees from gaining access to this installation. The government shall notify the successful offeror in writing as to the acceptability of each employee; however, the government reserves the right to reject any employee at a later date. If the government determines that the employee is unacceptable, the government shall provide the offeror a written notice with the name of the employee denied access. The offeror shall be responsible for finding a suitable replacement worker who may be granted temporary permission to work under the contract until a criminal history check has been completed. If the successful contractor is unable to replace the employees the government reserves the right to determine the bid as non-responsive and deny award of the contract to the offeror. C.7.2.1 If, after award of the contract, the contractor finds it necessary to substitute employees under the contract, the contractor shall submit the same information for those replacement employees as stated above. The successful offeror as contractor shall agree to update the list for each new employee hired and working under this contract. If the Government denies the employee access, and the contractor is unable to find suitable replacements, the government may consider other available remedies, such as: termination of the contract for the convenience of the government at no cost to the Government; or termination of the contract for default. C.7.3 The successful offeror/contractor understands that the installation access control procedures may delay the time it takes to enter or exit the installation and may prevent the contractor from working totally on certain days or for periods of time due to increased threat condition levels. The successful offeror/contractor assumes the risk of such delays and agrees that such delays will not be considered as a basis of claim against the government and agrees to waive any and all claims or causes of action that may arise under law as a result of such delays. C.8 GOVERNMENT - CONTRACTOR RELATIONSHIPS C.8.1 The government and the contractor understand and agree that the services to be delivered under this contract by the contractor are non-personal services. The parties also recognize and agree that no employer-employee or master-servant relationship exists or will exist under the contract between the government and the contractor and/or between the government and the contractor's employees. It is, therefore, in the best interest of the government to afford the parties a full and complete understanding of their respective obligations. C.8.2 Contract personnel under this contract shall not: C.8.2.1 Be placed in a position where they are appointed or employed by a federal officer, or are under the supervision, direction, or evaluation of a federal officer, military or civilian. C.8.2.2 Be placed in a staff or policy-making position. C.8.2.3 Be placed in a position of command, supervision, administration, or control over DA military or civilian personnel, to include civilian volunteers, or personnel of other contractors, or become a part of the government organization. C.8.2.4 Be used for the purpose of avoiding manpower ceilings or other personnel rules and regulations issued by DA or the Office of Personnel Management. C.8.3 The contractor shall be responsible for payment of all Federal, state and local taxes, any state imposed requirements for workers compensation or unemployment and any other similar required taxes or benefits as imposed by law. C.9 EMPLOYEE RELATIONSHIP: C.9.1 The services to be performed under this contract do not require the contractor or its volunteers to exercise personal judgment and discretion on behalf of the government, but rather the contractor's employees will act and exercise personal judgment and discretion on behalf of the contractor. In this regard, the government shall not indemnify or hold-harmless the contractor from acts of negligence or gross negligence, which result in injury to third parties. C.9.2 Rules, regulations, directions, and requirements that are issued by command authorities under their responsibility for good order, administration, and security are applicable to all personnel who enter the installation. This is not to be construed or interpreted to establish any degree of government control that is inconsistent with a non-personal service contract.