This Government Contract opportunity from Department Of Veterans Affairs was posted on April 11, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
R422--SHEP IDIQ
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The Department of Veterans Affairs, through the Veterans Health Administration Program Contracting Activity Central, awarded a single Indefinite Delivery Indefinite Quantity contract to DIX-GRA, INC. on April 10, 2024, for the Survey of Healthcare Experiences of Patients program. The contract, valued at 99 million dollars, falls under NAICS code 541910 and was designated as a 100 percent small business set-aside. The agreement is structured as a firm-fixed-price contract with an estimated ordering period of five years and an effective period of seven years. The scope of work focuses on survey data collection to assess patient experiences across various populations using the Consumer Assessment of Healthcare Providers and Systems family of survey instruments. Key responsibilities include results reporting, trending, key driver analyses, and the tracking of call center issues, including transfers to the VA Suicide Hotline. Additionally, the contractor is tasked with providing advanced analytics, reporting of collected data, and the development of educational and training materials to support the VHA Office of Quality and Patient Safety.
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