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This Sources Sought opportunity from Bbg United States Agency For Global Media was posted on December 13, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Sources Sought International Audience Research Program Survey Data Management Project

Closed
951700-24-R-00016Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910
New
SLED
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Planning

POSTED

3 days ago

DEADLINE

in 27 days
NAICS: 541910
New
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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection
Solicitation # RFP823
The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.
Atlanta Regional Commission

POSTED

4 days ago

DEADLINE

in 2 months

General Info

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

1

USAGM International Audience Research Program - Survey Data Management SOW

PDF, High priority: read this firstsow
High

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Timeline

1 update
PhaseClosed
Posted

Sources Sought

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyBbg United States Agency For Global Media → Office Of Contracts
Contacts2 people available
OfficeWASHINGTON, DC, 20237, USA
Office AddressWASHINGTON, DC, 20237, USA

Full Description

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Amendment 1: Please send responses and questions to dparker@usagm.gov. This announcement constitutes a Sources Sought for information and planning purposes. United States Agency for Global Media (USAGM) Office of Policy & Research (OPR). USAGM's intent of this announcement is to identify qualified and experienced sources for a contract to provide data management services to ensure the quality of survey data, promote standardized collection and unification of data, and maintenance of a survey database. This announcement constitutes a sources sought for written information only. This is not a solicitation announcement for proposals and a contract will not be awarded from this announcement. The anticipated delivery date for this requirement is 01 February 2024. This announcement is not to be construed in any way as a commitment by the Government, nor will the Government pay for the information submitted in response. Anticipated North American Industry Classification System (NAICS) Code. The NAICS Code for this requirement is 541910- Market Research and Public Opinion Polling. Reponses to this Sources Sought request should reference - Sources Sought-Data Management Services and shall include the following information in this format: 1 - Company name, address, point of contact name, phone number, fax number and email address. 2 - Size of business - Large Business, Small Business, Small Disadvantage, 8(a), Hubzone, Woman-owned and/or Service Disabled Veteran-owned. 3 - An estimated Rough Order of Magnitude (ROM). Please confirm the labor categories/experience required to perform the tasks in accordance with the Statement of Work. 4 - A copy of System of Award Management (SAM) sam.gov active registration. Must reflect Data Universal Numbering System, and Commercial and Government Entity Code. 5 - Capability statement displaying the contractor's ability to provide the services, to include past performance information. If past performance information is provided, please include only relevant past performance on the same/similar work within the last 5 years. Please also include in past performance information the contract numbers, dollar value, and period of performance for each contract referenced in the response to this sources sought. 6 - Include any other supporting documentation. 7 - Comments or suggested changes to the Government's NAICS Determination 8 - Include weather the company has capabilities with the following: a. Experience in CAPI and CATI survey fieldwork in multiple countries located in all regions of the world. Demonstrated understanding of fieldwork best practices, but more importantly, the kind of real-world accommodations that field teams face in administering surveys, and the impact that can have on data quality. Experience with developing pattern checks to detect survey data anomalies, whether caused by human or technological error. Experience developing technological solutions to help organizations transform manual work to automate. Data management experience for market research companies. In-depth knowledge of, or ability to quickly gain mastery in, the agency's derived variables and survey-based key performance metric calculations - all viewable in the agency's annual Performance and Accountability Report. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Standard company brochures will not be reviewed. Submissions are not to exceed ten (10) typewritten pages in no less than 12 font size. Responses should be emailed to dparker@usagm.gov by Tuesday 19 December 2023 no later than 11:00 AM EST. Again, this is not a request for a proposal. Respondents will not be notified the results and the Government is not required to answer any questions submitted in regards to this sources sought notice. Please note the information within this sources sought notice will be updated and/or may change prior to an official synopsis/solicitation, if any. Attachments: Attachment I - DRAFT SOW NOTE: Proprietary information should be clearly marked. The requested information is for planning and market research purposes only and will not be publicly released. Again, this is not a request for a proposal. Respondents will not be notified of the results. Please note the information within this pre-solicitation synopsis will be updated and/or may change prior to an official synopsis/solicitation, if any.

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