R602--Courier Service

This contract, identified as R602--Courier Service under solicitation number 36C24626Q0536, is a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside awarded by the Department of Veterans Affairs, Network Contracting Office 6, located in Hampton, Virginia. The contract is for courier services primarily supporting the Durham VAMC and surrounding Community-Based Outpatient Clinics (CBOCs) in North Carolina, with a base period of performance running from July 1, 2026, to June 30, 2027. The work involves scheduled pickups and emergency deliveries between specified locations, including a daily 10:30 AM pickup at 2700 Benson Road, Garner, NC, to the Durham VAMC and emergency transports to the Naval Health Clinic in Cherry Point. Pricing is structured on a FOB destination basis, and the contract is evaluated using the lowest price technically acceptable (LPTA) method, with technical capability, experience, and work plan assessed on a pass/fail basis, and failure in any non-priced factor rendering a quote ineligible. Offerors must be registered and active in the System for Award Management (SAM), provide a valid Unique Entity Identifier (UEI) and CAGE code, and comply with the limitations on subcontracting. The contract incorporates a suite of Federal Acquisition Regulation (FAR) and supplemental clauses, including whistleblower protections, SAM maintenance requirements, DEI discrimination prohibitions, and personal identity verification standards for personnel. Contractors must comply with VA Directive 0710 regarding personnel security and suitability, ensuring all staff undergo background investigations appropriate to the sensitivity of the work and maintain secure access controls to VA information systems. Performance is rigorously monitored using a Quality Assurance Surveillance Plan (QASP) with inspection methods including direct observation, periodic checks, random sampling of employee records, and validation of patient complaints, using a 95% acceptable quality level as the benchmark. Invoices must be submitted monthly in arrears through VA’s Electronic Invoice Presentment and Payment System or compliant X12 EDI formats and must include specific identifiers such as contract number, CLIN, and service dates. The Contracting Officer holds exclusive authority to modify terms, while the Contracting Officer’s Representative oversees technical performance. Key personnel are designated as essential and cannot be replaced without written consent. All proposals must be submitted via email by June 5, 2026, using Standard