R606--Court Reporter Services for locations outlined within WI, IL, and MI, and Veterans Administration Medical Centers (VAMCs) designated locations.

This contract, identified as solicitation number 36C25226Q0382, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside issued by the Department of Veterans Affairs through the 252-NETWORK Contract Office 12 in Milwaukee, Wisconsin, under FAR Part 13.5 for simplified acquisition procedures. It seeks court reporter services to support administrative hearings and proceedings at Veterans Administration Medical Centers and designated locations across Wisconsin, Illinois, and Michigan, including Jesse Brown VAMC, Illiana VAMC, Captain James A Lovell FHCC, Edward Hines Jr. VAMC, Iron Mountain VAMC, William S. Middleton VAMC, Tomah VAMC, and Clement J Zablocki VAMC. Services may be delivered virtually or in-person and encompass attendance at Administrative Investigation Boards, Disciplinary Appeals Boards, Equal Employment Opportunity hearings, Merit Systems Protection Board proceedings, Federal Labor Relations Authority sessions, and other official meetings requiring accurate documentation. All court reporters must hold a current NCRA Registered Professional Reporter certification or equivalent and have at least one year of experience, delivering error-free, properly formatted, and indexed transcripts that faithfully reflect hearing testimony without gaps, misattributions, or spelling errors. Transcripts must be submitted within tight deadlines—ranging from overnight to 10 business days—with specific timelines for AIBs (45 calendar days for final reports) and DABs (24 hours per hearing day). The contract spans five years with five distinct priced periods running through June 30, 2031, and includes an option to extend performance by up to six months. The total estimated contract value is $650,000, with line-item pricing for attendance, transcription, rush services, real-time viewing, additional copies, and cancellation fees. Invoices must be submitted monthly in arrears via electronic funds transfer, include case numbers and session times but exclude witness names for privacy, and be emailed to both the Contracting Officer and designated contacts. Performance is subject to strict quality control standards, requiring full conformance to government formats and verification before submission. Contractors must comply with VA and Federal information security protocols under the Privacy Act, HIPAA, and NIST guidelines, ensure all personnel complete confidentiality certifications and VHA records management training, and adhere to limitations on subcontracting. The solicitation follows a comparative evaluation process under FAR 13.106-2