ReadyOp Subscription Renewal

The ReadyOp Subscription Renewal contract, solicited under number 80NSSC26935010Q, is a sole-source award to READYOP COMMUNICATIONS, INC. under FAR 12.102(a), leveraging commercial item acquisition procedures per FAR Part 12. The contract supports NASA’s Office of Protective Services with a secure, web-based Software as a Service (SaaS) platform designed for comprehensive incident management, enabling real-time communication, task tracking, resource allocation, and automated reporting across NASA’s operational centers. The system provides unlimited radio communication recordings, secure two-way radio interoperability extendable to mobile devices, and High-Throughput SMS at 25 messages per second, along with mobile form submission capabilities including time/date stamps, comments, and imagery. A single Annual Subscription license enables up to 400 user credentials and is structured as a two-year period of performance beginning July 1, 2026, through June 30, 2027, with an optional one-year extension. The service is authorized for use by thirteen NASA centers, including Johnson Space Center, Kennedy Space Center, Goddard Space Flight Center, and others, with performance centered at Johnson Space Center in Houston, Texas. The contract includes the NASA FAR Supplement Clause 1852.215-84, Ombudsman, to provide dispute resolution support, and requires written submissions of capabilities to Cara Craft at cara.s.craft@nasa.gov by June 15, 2026, with oral communications prohibited. While pricing details and total contract value are not disclosed, the procurement applies to a single line item for the ReadyOp Advanced Annual Subscription with one license assigned per designated NASA center. No packaging, inspection, or administrative data is specified in the provided materials.