Real-Time Speech Processing Services

The contract seeks qualified vendors to deliver real-time speech processing services for non-emergency public safety calls, including accurate transcription, multilingual translation, and automated summarization capabilities. The services must operate with high reliability and low latency to support public safety operations, ensuring that dispatchers and responders receive clear, translated, and condensed information as calls occur. The solution must handle diverse accents, background noise, and multiple languages commonly encountered in the state’s population, with a focus on accuracy and contextual understanding. This is a subcontract opportunity under NAICS code 519130, posted on July 16, 2026, with responses due by August 13, 2026. The contracting entity is the state of Utah, and services are expected to be performed statewide without a specified physical location. Bidders must demonstrate technical expertise in real-time audio processing, data security, and compliance with public safety data handling standards. Participation requires capabilities in scalable cloud infrastructure, seamless integration with existing public safety communication systems, and adherence to privacy and record retention requirements applicable to government operations.