Repair and Maintenance Services for Cochlear Kanso and Hybrid Systems

The contract pertains to authorized repair, calibration, and maintenance services for Cochlear Kanso sound processors and Hybrid hearing implants, ensuring continued operational reliability for users dependent on these devices. Work must be performed in accordance with manufacturer specifications and industry standards for auditory medical equipment, with all services documented and traceable to maintain compliance and safety. The solicitation is open as a subcontract under NAICS code 811211, which categorizes it under other personal care services, indicating the specialized technical nature of the work despite its classification. The Florida School for the Deaf and the Blind is the contracting entity, and responses are due by August 25, 2026, with the opportunity posted on August 4, 2026. There is no set-aside designation or specific location defined for performance, suggesting the work may be performed remotely or at designated service centers approved by the agency. Service providers must demonstrate proven expertise in handling Cochlear devices, possess necessary certifications, and be able to support a population of hearing-impaired individuals whose daily functionality relies on consistent and professionally maintained equipment. All proposals must address technical capability, timelines, quality assurance measures, and adherence to healthcare device service protocols.