Replacement and Warranty Support for Defective Products

This contract requires rapid replacement of defective, damaged, or expired skin grafts within one business day to ensure continuous patient care, with mandatory on-call support and a reliable inventory backup system in place. The provider must maintain readiness to respond immediately to urgent needs, minimizing disruptions to medical treatments and maintaining high standards of care for patients relying on skin grafts. The work is to be performed in Zuni, New Mexico, with the facility serving under the Albuquerque Area Indian Health Service. The solicitation is specifically set aside for Indian Small Business Economic Enterprise (ISBEE) contractors, as designated by the Department of Health and Human Services, and is classified under NAICS code 811211 for medical and dental equipment repair and maintenance. The opportunity was posted on July 7, 2026, with proposals due by July 21, 2026, and operates as a subcontract under the broader federal contracting framework tied to Indian Health Services. All responses must demonstrate capacity to meet the strict timelines and operational demands required for life-sustaining medical product replacements.