This Solicitation opportunity from Government of Canada was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Request for Information - CRA Print to Mail Replacement Equipment

Closed

1000549199International

Submission Closed04/28/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The Canada Revenue Agency is seeking input from industry vendors through a Request for Information to identify viable options for replacing or upgrading its aging Print to Mail equipment and associated infrastructure, including Xerox Nuvera 288 high-speed printers, Bell and Howell Forerunner inserters with ADF and IQ Production Management software, and HP ProLiant servers running Prisma production software. The agency requires a comprehensive solution that includes new hardware, software, networking components, and ongoing maintenance and support services with dedicated on-site technicians available during standard business hours and standby coverage after hours at both its Winnipeg and Summerside facilities. Vendors must also be capable of supplying all required consumables such as MIRC toner, fuser kits, imaging units, rollers, and suction cups, either through OEM or remanufactured sources, and must demonstrate the ability to deliver identical performance and support across both locations. The RFI is not a solicitation for bids, does not commit the CRA to any future contract, and responses are not required for eligibility in subsequent procurement events, which will be posted on CanadaBuys. Responses to this RFI must be submitted by April 28, 2026, at 14:00 EDT to David Denis at david.denis@cra-arc.gc.ca, following amendments that temporarily assigned Tara Sprigings-Ramsey as the contracting authority for a brief period in April 2026. Respondents are required to provide their full contact information, and electronic submissions are encouraged to include a read receipt for confirmation of delivery. The agency is particularly interested in vendors who can consolidate support for all equipment under a single contract and is collecting self-certifications regarding business size—small, medium, or large—and Indigenous business status as part of the response through the General Questionnaire. No formal contract clauses, evaluation factors, pricing, or packaging requirements are included in this RFI; it serves only as a market research tool to inform a future procurement. Existing contracts for the equipment expire between August 2026 and March 2027, with possible one-year extensions, and the CRA is evaluating long-term operational needs to ensure continuity in processing up to 270,000 notices per day per site.

General Info

CRA seeks vendor input to upgrade print-to-mail equipment, software, and support services by April 2026.

Agency

Government of Canada → Canada Revenue AgencyView Agency

NAICS

333243 - Sawmill, Woodworking, and Paper Machinery ManufacturingView NAICS

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

(15)

RFI - 1000549199 - Amendment 002 - EN .pdf

PDF

Modification 006 to DR-1000549199 for Printing Equipment RFP

PDF•modification

DR-1000549199-Modification-004-FR.pdf

PDF

RFI - 1000549199 - Amendment 001 - EN .pdf

PDF

1000549199 - Print to Mail Equipment Replacement RFI.pdf

PDF

RFI - 1000549199 - Amendment 005 - EN _0.pdf

PDF

1000549199 - Remplacement de l'équipement pour l’équipe de l’impression-courrier.pdf

PDF

DR-1000549199 - Modification 001-FR_0.pdf

PDF

RFI-1000549199-Amendment-004 EN.pdf

PDF

RFI - 1000549199 - Amendment 006 - EN .pdf

PDF

rfi-1000549199-amendment-003--en_0.pdf

PDF

DR-1000549199 - Modification 003-FR_0.pdf

PDF

RFI-1000549199-Amendment-003 -EN_0.pdf

PDF

DR-1000549199 - Modification 002-FR.pdf

PDF

Modification 005 to DR 1000549199 - Q&A for Printing Equipment Replacement

PDF•amendment

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 28

Solicitation

Response DeadlineApr 28

Deadline has passed

Submission Closed

04/28/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Canada Revenue Agency

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Canada Revenue Agency

View Agency Profile

Office AddressN/A

Contacts

David DenisPoint of Contact

contact@example.gov

Full Description

Amendment 004: To inform potential vendors that for the remainder of the response period, the contracting will be David Denis. Any questions or response to the request for information (RFI) should be sent to the following email address: david.denis@cra-arc.gc.ca Amendment 002 is being raised : To inform potential vendors that for the period of April 2, 2026 to April 10, 2026 the Contracting Authority will be Tara Sprigings-Ramsey. Any questions or response to the request for information (RFI) should be sent to the following email during this period: Tara.Sprigings-Ramsey@cra-arc.gc.ca The CRA’s Print to Mail (PTM) operation requires the replacement or upgrade of its aging printer and insertion equipment, along with corresponding networking infrastructure ( Automated Document Factory (ADF) software, servers, software to manage data files and job routing, etc). The CRA is interested in hearing from industry vendors on what options are currently available that would satisfy CRA’s print to mail requirements. The CRA also requires the provision of maintenance and support services that includes dedicated on-site support resources, and the provision of equipment consumables ( MIRC toner, fuser kits, imaging unit kits, roller kits, suction cups). The three types of hardware and software currently being used by the PTM under three separate contracts that are the subject to replacement or upgrade are: 1. Xerox Nuvera 288 High speed printers 2. Bell and Howell Forerunner Inserters a. Inserter software (Automated Document Factory (ADF); Navigator, IQ Production Management V18) 3. Hewlett Packard ProLiant DL350 Gen 9 Servers, ProLiant DL360 Gen 10 servers. a. Bell and Howell IQ Software (ADF Software): Prisma production software, Prisma Development-Prisma production software Responding to this Request for Information (RFI) is not a prerequisite to being eligible to bid on any subsequent solicitation. Any subsequent solicitation will be advertised on the Government Electronic Tendering Service commonly referred to as CanadaBuys. This RFI is not to be construed as a solicitation for tenders or proposals. No contract or other form of commitment will be entered into based on responses to this RFI. This RFI is not authorization by the Canada Revenue Agency (CRA) to undertake any work that would result in costs to the CRA. RFI Closing Date Responses must be received on or before April 21, 2026, no later than 14:00 EDT. All responses to this Request for Information must be directed in writing and submitted by email to: Contracting Authority: David Denis E-mail: david.denis@cra-arc.gc.ca It is recommended that all electronic submissions contain a read receipt option to confirm that the email was received. Respondents are requested to provide a contact name, email address and telephone number when submitting their response. Please refer to the solicitation documents for further information and instructions regarding this opportunity.