Request for Information on Comprehensive Commercial Real Estate Management Software Solutions

The City of Norfolk, through the Real Estate Assessor, is issuing a Request for Information (RFI) under solicitation number 11353-0-2027/LW to identify comprehensive commercial real estate data, analytics, and technology software solutions. The city currently faces low compliance and data inaccuracy when collecting annual income and expense information from property owners. The objective is to find a vendor-hosted website solution that can gather, correlate, and report critical data to licensed users, including income and expense data for the Income Approach to value, market insights on capitalization and vacancy rates, and sector-specific reports for retail, hotels, and offices. The solution must also track property statuses such as foreclosures or special servicing and support the reporting of income and expense data to the Securities and Exchange Commission for mortgaged properties. This RFI is for market research purposes and does not constitute a commitment to enter into a contract or an offer to pay for response costs. The city explicitly states it is not seeking a commercial appraisal or computer-assisted mass appraisal system. Interested respondents must submit a response of five pages or less by September 29, 2026, at 2:00 PM Eastern Time. Submissions should include a completed cover page, electronic vendor submission requirements, and any statements regarding proprietary information. Detailed company profiles and team bios are not required at this stage unless provided via hyperlinks. Any future competitive solicitation will evaluate factors such as experience, team composition, and budget.