This Solicitation opportunity from Missouri was posted on April 29, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
REQUEST FOR PROPOSAL (RFP) DOR-FY25-0007-SL: High Ridge License Office
Contract Overview
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The State of Missouri's Department of Revenue is soliciting proposals for the operation of the High Ridge License Office. The chosen contractor will be responsible for providing professional-quality customer service and effective office management for individuals seeking motor vehicle and driver licensing services. Key responsibilities include handling motor vehicle and marine sales taxes, title transactions, registrations, and the issuance of driver licenses, while ensuring compliance with all applicable state policies, procedures, and legal requirements such as ADA accessibility. Contractors must maintain a clean, organized, and secure office environment, implement security measures including surveillance cameras, and provide all necessary equipment as outlined in the RFP. A sufficient number of trained staff must be employed to meet service demands. The contract is set for a five-year term starting from the award date, with all operations to be conducted at the specified High Ridge License Office location. Prospective bidders are required to comply with employment authorization and anti-discrimination laws and cannot subcontract responsibilities without written state approval. The estimated value of the contract ranges from $500,000 to $2,000,000.
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Submission Closed
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