Request for Proposal (RFP)- Embassy Janitorial Services Contract

The U.S. Embassy Lilongwe is soliciting janitorial services for its compound, NICO House, Public Diplomacy office, and Embassy Warehouse in Area 4, Lilongwe, Malawi, through a Request for Quotations (RFQ) with solicitation number PR16067521, issued on June 30, 2026, and responding by July 16, 2026. The contract is classified under NAICS code 561720 and is not set aside for any socioeconomic category, open to all eligible vendors. Performance will cover a 13-month base period beginning no earlier than 10 days after award, with the possibility of extensions through options that may bring total performance to up to 24 months, with delivery or performance completion by October 30, 2027. The work encompasses full-service janitorial tasks including daily cleaning, glass and floor maintenance, waste disposal, and emergency response support, all without disrupting Government operations and adhering to strict quality standards such as no more than two monthly customer complaints and only biodegradable cleaning agents. Contractors must submit a transition plan, staffing list, proof of insurance, and weekly cleaning schedules within specified timelines post-award. The contract operates under a Lowest Price Technically Acceptable (LPTA) evaluation structure, where offers are screened first for mandatory compliance, then for technical acceptability—evaluated through past performance and experience—and only technically acceptable offers proceed to price evaluation, with award going to the lowest reasonably priced responsible offeror. All offerors must be registered in SAM.gov with a valid UEI and CAGE code, and compliance with numerous FAR clauses is required, including those addressing equal opportunity, trafficking in persons, employment eligibility verification, electronic payments, and cybersecurity prohibitions against covered entities like Kaspersky. The contractor must comply with security protocols including background checks for all personnel, issuance of government-issued ID cards, and adherence to conduct and uniform standards, with no intoxicants permitted on-site. Invoicing must be submitted electronically via myILMS, and the Government will conduct acceptance inspections at the performance location based on the Quality Assurance and Surveillance Plan. Special requirements include staffing minimums of seven for the Embassy Compound and eight for NICO House, an on-site supervisor with English proficiency, submission of a Site Safety and Health Plan, and strict branding restrictions. Pricing details are not specified in the solicitation, but the contract includes minimum and