This Solicitation opportunity from New York was posted on August 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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REQUEST FOR PROPOSAL (RFP) #Z-99 for Strategic Communications Services

Closed

2112720State & Local

Submission Closed09/19/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541820

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in about 1 month

AI Contract Overview

The New York State Department of Labor is seeking a strategic communications firm through a Request for Proposal to support its efforts in launching new programs and infrastructure investments aimed at improving customer service. The selected vendor will be responsible for developing and executing a comprehensive communication plan that effectively informs and engages stakeholders about new system implementations, emphasizing service enhancements and customer benefits. Additionally, the firm will facilitate focus groups to assess and improve the services provided at Career Centers, including designing protocols, recruiting participants, conducting sessions, and analyzing feedback to optimize service quality. The contract is set for one year, with the possibility of three additional one-year extensions, and covers all counties in New York State. The project emphasizes diversity goals, including a 15% minority-owned and women-owned subcontracting target, and a 6% goal for service-disabled veteran-owned businesses. The deadline for proposal submission is September 19, 2024, and the contract aims to ensure effective communication and stakeholder engagement during the transition to new systems, ultimately enhancing public awareness and service delivery.

General Info

Agency

New York → NYS Dept. of Labor

NAICS

541820 - Public Relations Agencies

Place of Performance

NY, USA

Set-Aside

NONE

Documents

Appendix GTC - General Terms and Conditions

specifications

High

Appendix MWBE - MWBE EEO Requirements and Procedures

specifications

High

RFP #Z-99 Attachment 3 - References

past-performance

High

RFP #Z-99 - Attachment 4 Cost Proposal

specifications

High

RFP# Z-99 Attachment 6 - Questionnaire

questionnaire

High

RFP #Z-99 Attachment H - Business Automobile Liability Insurance Attestation

supporting-document

High

RFP Z-99 - Exhibit 1 Proposal Checklist

specifications

High

RFP #Z-99 Strategic Communications Services

rfp

High

RFP #Z-99 Strategic Communications Services - Attachment 2 Bidder Certified Statements

supporting-documents

High

Appendix A - Standard Clauses for NYS Contracts (2023.06)

contract-document

Low

Appendix EO - EO 177 Certification

other

Low

Appendix MWBE-1 - MWBE EEO Policy Statement

other

Low

Appendix MWBE-2 - EEO 100 Equal Employment Opportunity Staffing Plan

other

Low

Appendix MWBE-3 EEO 101 Workforce Utilization Report

other

Low

Appendix MWBE-4 - MWBE Utilization Plan

other

Low

Appendix MWBE-5 - Application for Waiver of MWBE Participation Goal

other

Low

Appendix MWBE-6 - MWBE Quarterly Compliance Report

other

Low

Appendix SDVOB-1 - SDVOB Utilization Plan

supporting-document

Low

Appendix SDVOB-3 - Application for Waiver of SDVOB Participation Goal

other

Low

Appendix SDVOB - SDVOB Requirements and Procedures

specifications

Low

Attachment A - New York State and Federal Certifications

certifications

Low

Attachment B - Bidder's Affirmation of Understanding and Agreement

other

Low

Attachment C - Bidder's Disclosure of Prior Non-Responsibility

past-performance

Low

Attachment D - Vendor Responsibility Form

past-performance

Low

Attachment E - Encouraging Use of New York State Businesses

other

Low

Attachment F - Bidder Certification of Compliance with Public Officers Law

certification-form

Low

Attachment G - NYS OSC Substitute Form W-9

other

Low

Attachment I - Certification Under Executive Order No. 16

other

Low

Attachment J - Non-UI Confidentiality Agreement

confidentiality-agreement

Low

Attachment M - Form A State Consultant Services Contractor's Planned Employment

other

Low

Attachment O - ST220-TD Contractor Certification

other

Low

Attachment P - Vendor Assurance of No Conflict of Interest

other

Low

Form ST-220-CA Contractor Certification to Covered Agency

other

Low

RFP #Z-99 Attachment K - Notice of Intent to Bid

other

Low

RFP Z-99 Attachment L - Bidder Question Form

q-and-a

Low

SDVOB Monthly Compliance Report Form

compliance-report

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedAug 9

Solicitation

Response DeadlineSep 19

Deadline has passed

Submission Closed

09/19/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNew York → NYS Dept. of Labor

Contacts1 person available

OfficeN/A

Organization / AgencyNew York → NYS Dept. of Labor

Office AddressN/A

Contacts

Sarah BerteContract Management Specialist II

contact@example.gov

+1 (555) 000-0000

Full Description

The purpose of this Request for Proposal (RFP) evaluation is to assist New York State Department of Labor (NYSDOL) as it launches new programs and infrastructure investments designed to improve the services we provide to our customers. In order to ensure that the public and our stakeholders are thoroughly informed of any new initiatives that will positively impact customer service, NYSDOL seeks the expertise of a Strategic Communications firm. The Statement of Work (SOW) found within this solicitation document outlines the deliverables and expectations for the engagement. The primary objective of this solicitation is to obtain a vendor to provide Strategic Communications Services: a) To develop and implement a comprehensive strategic communications plan, including messaging and communication channels, that will effectively inform, educate, and engage stakeholders about new system launches.b) To enhance public awareness and understanding of the services and features of our new systems, emphasizing the improvements in customer service.c) To create a positive and supportive environment for the successful transition to new systems while minimizing potential disruptions.d) To conduct focus groups aimed at evaluating the effectiveness of services provided at Career Centers. The selected firm should have substantial experience in organizing and facilitating focus groups within the public service sector, preferably with Career Center services . The vendor will be responsible for developing focus group protocols, recruiting participants, conducting sessions, and analyzing results. The insights gained from these focus groups will be crucial in enhancing the quality and impact of the services offered at our Career Centers by the Department. Service-Disabled Veteran-Owned Set Aside: No Minority Owned Sub-Contracting Goal: 15% Women Owned Sub-Contracting Goal: 15% Service-Disabled Veteran-Owned Business Contracting Goal: 6% Disadvantaged Owned Sub-Contracting Goal: 0% Due date:09/19/2024 3:00 PM Bidders who do not submit Proposals by the time and date deadline indicated will be eliminated from consideration. Contract term: One (1) year with three (3) possible one (1) year extensions not to exceed twelve (12) months each County(ies): All NYS counties Location: Statewide Business entities awarded an identical or substantially similar procurement contract within the past five years: N/A