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This Solicitation opportunity from Texas was posted on October 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Request For Proposals To Provide Relay Access Services

Closed
473-24-00007State & Local

Contract Overview

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The Public Utility Commission of Texas (PUCT) is seeking proposals from telecommunications carriers to provide statewide telephone relay access services (TRS) for individuals with speech and/or hearing impairments. The service aims to facilitate communication between persons with hearing or speech disabilities and hearing individuals, regardless of whether they use specialized equipment such as TTY devices or voice-carryover systems. The selected provider must ensure that access to the telecommunications network in Texas is equivalent to that available to other customers, supporting inclusive communication for all users. The solicitation, titled "Request For Proposals To Provide Relay Access Services," is posted under solicitation number 473-24-00007, with a response deadline of November 1, 2024. The contract is estimated to be valued between 5 million and 15 million dollars and is managed by the Texas Public Utility Commission, an organization classified under NAICS code 517919. Interested parties can contact Gina Singleton via email or phone for further information, and additional details are available through the Texas SmartBuy procurement portal.

General Info

Agency

Public Utility Commission of Texas

Place of Performance

TX, USA

Set-Aside

NONE

Documents

2

RFP 473-24-00007 Relay Access Services Texas PUCT

PDF, High priority: read this firstrfp
High

Relay Texas March 2024 Invoice and Payment Report

PDF, Low priorityinvoice
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyPublic Utility Commission of Texas
Contacts1 person available
OfficeN/A
Organization / Agency
Public Utility Commission of Texas
Office AddressN/A

Full Description

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The PublicUtility Commission of Texas (PUCT) is issuing this request for proposals (RFP)for a telecommunications carrier to provide Texas statewide telephone relayaccess service (TRS or “relay service”) for persons with speech and/or hearingimpairments. TRS provides telephoneinterpreting service for people who can hear and those who are deaf, hard ofhearing, deaf-blind, or speech disabled. TRS makes it possible for persons with hearing impairment or speechdisability who may or may not be using special equipment to communicate withhearing persons without special equipment or with other persons with specialequipment (e.g. oralist using voice-carryover conversing with a deaf personusing a telecommunications device for the deaf (TTY)). The TRS provider selected must provide accessto the telecommunications network in Texas equivalent to the access provided toother customers.

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Miguel
Hillary
Keith Deutsch
Christine

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