Request for Quote 480462 - Audio-Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
Under solicitation BSA-RFQ-480462, Brookhaven National Laboratory is seeking a contractor to provide comprehensive maintenance and technical support for its Cisco, Poly, and associated Audio-Visual and Video Teleconferencing infrastructure. The scope of work includes preventive maintenance, remote diagnostics, software updates, and warranty coordination for a wide array of equipment, including conference room collaboration systems, codecs, control systems, and related peripherals. The contractor is responsible for providing all necessary labor, tools, and expertise to ensure the operational readiness and reliability of these systems while minimizing disruptions to laboratory operations. This solicitation is issued by the Department of Energy through Brookhaven National Laboratory in Upton, New York, under NAICS code 541513. Interested parties must submit their responses by August 25, 2026. The selected provider will be tasked with both proactive and reactive support, encompassing troubleshooting, performance optimization, and the management of firmware and licensing to maintain critical conferencing capabilities across the facility.
General Info
Agency
NAICS
Place of Performance
Upton, NY, 11973, USASet-Aside
Documents
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Timeline
Response Deadline
Organization & Contact Information
Full Description
The Contractor shall provide comprehensive maintenance, technical support, preventive maintenance, remote diagnostics, software maintenance, warranty coordination, and related support services for the existing Cisco, Poly, and associated Audio-Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed throughout Brookhaven National Laboratory (BNL).
A detailed inventory of covered equipment and systems will be provided as an attachment to the resulting agreement. The Contractor shall furnish all labor, supervision, tools, expertise, and resources necessary to maintain the operational readiness, reliability, and performance of the designated VTC systems.
Support services shall include, but are not limited to, the following equipment and components:
- Conference room VTC and collaboration systems
- Cameras, microphones, speakers, displays, and related peripherals
- Video conferencing codecs and control systems
- Network connectivity components dedicated to or supporting VTC operations
- Software, firmware, licensing, and operating systems associated with supported VTC platforms
- Integrated AV/VTC components and accessories necessary for system functionality
The Contractor shall provide proactive and reactive support services, including troubleshooting, repair coordination, system diagnostics, software and firmware updates, configuration assistance, performance optimization, and manufacturer warranty support as applicable.
Services shall be performed in a manner that minimizes disruption to BNL operations and ensures continued availability of critical conferencing and collaboration capabilities.
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