RFI - 911 Routing and Management Service
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The U.S. Navy issued a Request for Information (RFI) to explore new call delivery technologies that could potentially replace its current 911 Routing and Management Service (911-RMS) used for landline calls on Navy bases within the Continental United States, Commander Joint Region Marianas, and Commander Navy Region Hawaii. This service supports both emergency 911 and non-emergency administrative calls by routing them to regional dispatch centers. Presently, the Navy contracts with AT&T and Comtech Telecommunications Corporation to provide these services. The Navy is seeking information from industry to assess capabilities and interest without committing to any procurement or awarding a contract through this announcement. Interested companies were invited to submit capability statements electronically by March 4, 2019, at 12:00 PM Pacific Standard Time, addressing specific areas outlined in the RFI document. The response process is intended solely for planning purposes, with no reimbursement offered for costs related to the effort, and no contract resulting from the RFI itself. Questions and submissions were directed to the designated Navy Contract Specialist. This initiative reflects the Navy's interest in potentially enhancing or replacing its existing 911 call routing system through innovation and improved technologies.
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